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  • Jean-Denis COINDRE
    Spectator
    October 10, 2016 at 6:51 pm #30624

    Hi Team,

    I have a problem with smartphone view.
    The theme is responsive but when I use a smartphone, the header is stretshed (scaled vertically).
    Can you let me know how I can fix it please ?

    Thank you.

    Jean-Denis COINDRE
    Spectator
    Posts: 48
    October 10, 2016 at 6:52 pm #30625
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2656
    October 11, 2016 at 7:29 am #30640

    Hi,

    Your image is too long to be fitted properly in mobile.

    Please create another header image which is suitable to be used in mobile header and upload to your website.

    Provide me the URL of your newly created mobile header image.
    I will try to use Custom CSS to apply it as mobile header background image using @media query.

    I will need to login to your website to try out the custom css code.
    Please provide WordPress login access in Private Reply.

    Thank you

    Jean-Denis COINDRE
    Spectator
    Posts: 48
    October 13, 2016 at 11:15 am #30684
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2656
    October 14, 2016 at 6:36 am #30706

    Hi,

    You did not give me the username.
    Please provide in private reply.

    Thank you

    Jean-Denis COINDRE
    Spectator
    Posts: 48
    October 14, 2016 at 1:58 pm #30718
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2656
    October 15, 2016 at 11:39 am #30721

    Hi,

    It’s done.

    Please check it out. In your mobile.
    Please clear your mobile browser cache before visiting your website.

    This is how it looks on my mobile.
    http://image.prntscr.com/image/3c516a10c40f4160970b0e184c712249.png

    Thank you

    Jean-Denis COINDRE
    Spectator
    Posts: 48
    October 19, 2016 at 5:21 pm #30752

    Thank you Denzel.
    It s working.
    You are the best.

    Many thanks

    Denzel Chia
    Moderator
    Posts: 2656
    October 20, 2016 at 6:55 am #30764

    You are welcome!
    Thank you