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  • Manuella Noschang
    Spectator
    September 30, 2016 at 9:43 pm #30490

    I’m trying use the rollover efect in my menu with Evolve Plus 4.5.4, wich is available, but not working.

    Can you help me please?

    Denzel Chia
    Moderator
    Posts: 2656
    October 1, 2016 at 10:17 am #30497

    Hi,

    Evolve Plus is only 2.6.8, there is no 4.5.4
    Are you using the correct theme?

    Please post your website URL.

    Thank you.

    Manuella Noschang
    Spectator
    Posts: 6
    October 1, 2016 at 11:38 pm #30503

    I’m so sorry. I was referring on WordPress version.
    About Evolve, I’m using the latest version.

    URL: http://provisaomoinhos.com.br/site/

    The weirdest thing is that moving to free version the related effect seems to be working smoothly without changing any page.

    Please let us know in case you need any further to help us to fix it.

    Thanks in advance,

    Denzel Chia
    Moderator
    Posts: 2656
    October 3, 2016 at 6:06 am #30511

    Hi,

    You are right. it isn’t working.
    I will report this to our developers, Please wait for fix in next theme update.

    Thank you

    Manuella Noschang
    Spectator
    Posts: 6
    October 3, 2016 at 4:27 pm #30519

    Hi, Denzel! Thanks for your atention and answer.

    Please, can you tell me what is the forecast of solution?

    Manuella Noschang
    Spectator
    Posts: 6
    October 9, 2016 at 10:56 pm #30602

    Hi Denzel.

    Please bear in mind that this is a common feature and is working smoothly on free version!!
    We bought the theme in order to get access to other restricted functions but was expecting to keep using the related one, as well as our customers are waiting to get working during the project launch. We may lose contracts due to that defect, which we don’t even know for sure when it will be really fixed.

    Therefore, please help us to get at least an ETA on this. By the way, I didn’t find anything on contract about the defects.

    We’ll be looking forwarding to hear from you.

    Thanks for understanding.

    Denzel Chia
    Moderator
    Posts: 2656
    October 10, 2016 at 9:51 am #30614

    Hi,

    Just got a reply from our developer.

    Please try disabling the mega menu option.
    Please see the following screenshot for the location.
    http://prnt.sc/cqv0z8

    Thank you

    Manuella Noschang
    Spectator
    Posts: 6
    October 13, 2016 at 2:31 am #30670

    Denzel, thank you so much for your assistance! It’s working fine now.

    Cheers!

    Denzel Chia
    Moderator
    Posts: 2656
    October 13, 2016 at 9:53 am #30681

    Hi,

    You are welcome.

    Thank you