Topic Resolution: Resolved
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  • Allted
    Spectator
    November 28, 2015 at 6:51 am #22484

    I have updated the site and lost my social media links in the top right corner. The option seems to be enabled.

    The share links aren’t showing up in the posts or pages.

    In the product pages, the share links are kind of at the bottom but no logos?

    Am I totally missing something here? I updated the theme from word press, didn’t fix it, so then I deactivated and uploaded it through cpanel, reactivated, still the same.

    Vicious1.com
    Thanks for any help you can give.

    Denzel Chia
    Moderator
    Posts: 2656
    November 28, 2015 at 9:42 am #22498

    Hi,

    Please try out the Theme Option again.
    It’s in Theme Options -> Social Media Links -> Enable Subscribe/Social links in header

    I am able to get all icons working properly.

    Thanks!

    Allted
    Spectator
    Posts: 14
    November 28, 2015 at 4:02 pm #22520

    It was enabled, so I disabled and saved, then enabled and saved just in case. Still nothing.
    What could cause this? When I installed this I just over wrote the previous folder I can do a backup, delete the folder and reinstall, if I have too. I would like the sharing links as well.

    Allted
    Spectator
    Posts: 14
    November 28, 2015 at 4:43 pm #22522

    Deleted and re-uploaded, didn’t work. If I activate the regular evolve everything works, makes me think it isn’t a plugin?

    Denzel Chia
    Moderator
    Posts: 2656
    November 29, 2015 at 8:31 am #22536

    Hi,

    Please try re-installing your Evolve Plus Theme.

    Thanks!

    Allted
    Spectator
    Posts: 14
    November 30, 2015 at 2:43 am #22557

    Isn’t that what I did? 2 different ways, through wordpress and then through cPanel. Is there another way?

    Denzel Chia
    Moderator
    Posts: 2656
    November 30, 2015 at 6:26 am #22562

    Hi,

    Please provide the following in private reply.
    I will login to take a look.

    FTP server url
    FTP username
    FTP password

    WordPress login url
    WordPress username
    WordPress password

    Thanks!
    Denzel

    Allted
    Spectator
    Posts: 14
    November 30, 2015 at 5:34 pm #22577
    This reply has been marked as private.
    Allted
    Spectator
    Posts: 14
    November 30, 2015 at 5:51 pm #22578
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2656
    December 1, 2015 at 7:14 am #22607

    Hi,

    The login you created is not administrator.
    I cannot get into WordPress admin.

    Thanks!

    Allted
    Spectator
    Posts: 14
    December 1, 2015 at 5:48 pm #22632

    Sorry, you should be good now. Thank you for helping me out.

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