• Closed
  • Kuhlma
    Spectator
    July 19, 2015 at 1:39 pm #19039

    Hello,

    i have some errors on my website with the evolve theme.

    First error: Sometimes the icons disappear on the woocommerce page (See images). I don’t know what the problem but i cannot reproduce this error.

    WooCommerce1
    WooCommerce2
    WooCommerce3

    Second error: When i use my site with my iPhone, i’m getting the following message:

    iPhone Error

    We use this custom css..

    .menu-item a:hover{
    background-color:#e5e5e5 !important;
    }
    #logo-image {
    margin: 0 !important;
    padding: 0;
    width: 23% !important;
    }
    .header {
    padding: 0 !important;
    }

    My images are not displayed, what am I doing wrong?

    I hope anywhere can help me

    Greetings

    Kuhlma

    Denzel Chia
    Moderator
    Posts: 2656
    July 20, 2015 at 4:19 am #19042

    Hi,

    Please post your screenshots to http://prnt.sc/
    and paste the url here.

    Please post all website url to the error pages that you mentioned.

    These will help us troubleshoot your problem.

    Thanks!
    Denzel

    Kuhlma
    Spectator
    Posts: 11
    July 20, 2015 at 7:13 am #19048

    Hello,

    WooCommerce Picture 1: http://prntscr.com/7upq6u
    WooCommerce Picture 2: http://prntscr.com/7upqro
    WooCommerce Picture 3: http://prntscr.com/7upqun
    iPhone Error: http://prntscr.com/7upqz7

    URL: https://www.Kuhlma-IT.de

    The problem only occurs sometimes. Usually, however, when you jump back and forth in the shop between products.

    Thanks!
    Kuhlma

    Denzel Chia
    Moderator
    Posts: 2656
    July 20, 2015 at 10:17 am #19050

    Hi,

    For your missing icons, it’s “Cross-Origin Request Blocked” issue (CORS).
    In firefox browser firebug console, I can see that the font-awesome icon library is prevented from loading.
    Please see screenshot. http://prntscr.com/7uqwcx

    This the error notice.

    Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://www.kuhlma-it.de/wp-content/themes/evolve-plus/library/media/js/fontawesome/fonts/fontawesome-webfont.woff2?v=4.3.0. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).

    Your probably has to set header “Access-Control-Allow-Origin” in your .htaccess file.
    Please see this article for more details, http://benjaminhorn.io/code/setting-cors-cross-origin-resource-sharing-on-apache-with-correct-response-headers-allowing-everything-through/

    I am not familiar with .htaccess file customization and therefore cannot provide a solution for this issue.

    As for your iPhone error. Sorry, I am not seeing any, it works properly for me.
    Please see screenshot. http://prntscr.com/7uqzpz

    Thanks!
    Denzel

    Kuhlma
    Spectator
    Posts: 11
    July 25, 2015 at 2:01 am #19159

    Hello!

    The iphone fault has disappeared. I think, it was a failure with my cache. I no longer receive this error message. For the other errors I’m looking for a solution.

    Thanks!
    Kuhlma