• Open
  • Samuele Nizzali
    Participant
    May 21, 2020 at 3:10 pm #44835

    I’ve just bought the evolve plus theme, but i can’t use all features included. For example, i can’t modifie the slider bootstrap section in “personalize” because “Add the item” doesn’t work, it redirects to the main menu of “personalize”.
    The same for the “footer” section.

    Screen: https://prnt.sc/sl326g

    Evgeny
    Keymaster
    Posts: 640
    May 22, 2020 at 6:29 pm #44836

    Hi. I’m sorry that you experience difficulties. Please allow me access to the admin area and FTP.

    Samuele Nizzali
    Participant
    Posts: 1
    May 27, 2020 at 12:33 pm #44849
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 640
    May 28, 2020 at 12:21 pm #44851

    hello. Thank you for the credentials. It looks like there is a hosting problem https://prnt.sc/spbq7q , many of the files required just won’t load. Make sure that all the folders have 755 permissions, and the file 644. And that the files are in place, of course. If there is a problem still, you should talk to your hosting provider. We are here if you need anything.