Topic Resolution: Resolved
  • Open
  • Sapere Aude
    Spectator
    February 5, 2020 at 11:02 pm #44559

    Submenus on my site are not working.. I deleted and rebuilt the menus within customizer rather than wpadmin and still not working. The menu items show up, but nothing happens when I hover or click on the itmes

    Sapere Aude
    Spectator
    Posts: 75
    February 6, 2020 at 9:15 am #44560

    Here’s the crazy bit. I created a brand new menu item with several sub-items. the FIRST time the submenu items displayed they were clickable links. After that, they went just as dead as the others. Now they do not behave as links at all.

    Evgeny
    Keymaster
    Posts: 988
    February 6, 2020 at 2:18 pm #44563

    We aren’t aware of a problem like this in our theme. As a result, it is (probably) some kind of a conflict with a plugin on your installation. Please share access to your website admin area and FTP, so we can check it out.

    Sapere Aude
    Spectator
    Posts: 75
    February 6, 2020 at 10:14 pm #44564
    This reply has been marked as private.
    Sapere Aude
    Spectator
    Posts: 75
    February 11, 2020 at 3:56 am #44572

    It appears that the main menu is working now. Whatever you did, thank you. However, the issue remains with the “sticky menu” when users scroll down the page…

    Sapere Aude
    Spectator
    Posts: 75
    February 11, 2020 at 6:17 am #44573

    I thought I had found the issue… but not

    Evgeny
    Keymaster
    Posts: 988
    February 11, 2020 at 10:53 am #44574

    We’re looking into the sticky part. Will be taken care of.

    Evgeny
    Keymaster
    Posts: 988
    February 11, 2020 at 11:59 am #44576

    Done!

    Sapere Aude
    Spectator
    Posts: 75
    February 11, 2020 at 3:54 pm #44577
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 988
    February 11, 2020 at 9:07 pm #44578

    We already did. This time the problem is on the Simple:Press plugin side. You should talk to them about it.

    Sapere Aude
    Spectator
    Posts: 75
    February 12, 2020 at 7:14 am #44579

    Thank you for checking. I have notified the Simple:Press folks. So was the menu issue something specific to our site or was it an Evolve thing?

Viewing 10 replies - 1 through 10 (of 11 total)