• Open
  • Marco Zuppone
    Participant
    August 20, 2019 at 8:12 pm #44087

    Hello,
    on my site MSZ.IT I direcly installed the latest version of the template and I noticed 2 interesting facts:
    1-when I go to appearance -> customise I do not see the blue pen icon on the page previev
    (not so important)

    2-When I go to the menu option I do not see the “Menu Item Style” options
    http://prnt.sc/ov8ruo

    Any clues?
    On my other website, readitalians.uk, where I installed the previous version of the template and then updated to the new one I see the ”blue pen” and the menu style options.

    Kind regards,
    Marco

    Evgeny
    Keymaster
    Posts: 152
    August 22, 2019 at 7:12 pm #44091

    Hello. Tell me please, do those two websites use different hosting providers? And what PHP versions to they use?

    Marco Zuppone
    Participant
    Posts: 9
    August 23, 2019 at 2:15 pm #44093

    Hello,

    both the sites are hosted on the same server. The PHP version is 7.3 for both.
    I even excluded temporarily for msz.it the Cloudflare caching so when you browse it you go straight to the server.
    I notice the following error when I go to the customizer in chrome console:

    Uncaught Error: Illegal id for widget partial.
    at f.initialize (customize-preview-widgets.min.js:1)
    at f.e.Class (customize-base.min.js:1)
    at f [as constructor] (customize-base.min.js:1)
    at new f (customize-base.min.js:1)
    at HTMLDivElement.<anonymous> (customize-selective-refresh.min.js:1)
    at Function.each (jquery.js:2)
    at a.fn.init.each (jquery.js:2)
    at Object.c.addPartials (customize-selective-refresh.min.js:1)
    at Function.<anonymous> (customize-selective-refresh.min.js:1)
    at i (jquery.js:2)
    I hope it can give you some clues 🙂
    Kind regards,
    Marco

    Marco Zuppone
    Participant
    Posts: 9
    August 24, 2019 at 12:42 am #44094

    Hello,

    I was able to solve the problem n.2 (no menu style options):
    I have a look in the database and I found that in the table wp_options there was an option called theme_mods_evolve-plus: the value was full of references to files of the old evolve theme, especially gif and jpg in the evolve/library/ folder.
    I so switched to another theme, deleted the row about theme_mods_evolve-plus, unsistalled evolve plus.
    Then I reinstalled it again and the problem n.2 was solved 100%.
    I reconfigured some options of the theme and all seems to work…
    Just the problem mentioned at point 1 is unsolved yet but it is minor compared to the other one.
    Kind regards,
    Marco

    Evgeny
    Keymaster
    Posts: 152
    August 24, 2019 at 1:30 am #44095

    That’s a very interesting situation. Do you remember how you updated the theme from the old version to the new one? Because if there is a problem with the update mechanism that leaves such data in the database, we would like to correct it, of course.

    Evgeny
    Keymaster
    Posts: 152
    August 24, 2019 at 1:30 am #44096

    And thank you very much for sharing the solution.

    Marco Zuppone
    Participant
    Posts: 9
    August 24, 2019 at 12:16 pm #44098

    Hello,

    the main difference between readitalians.uk (all seems to work fine) and msz.it was that on readitalians.uk the EVOLVE theme (free) was never installed: I installed directly the EVOLVE PLUS.
    When the I treid to upgrade the theme to the current version I got the problem that WordPress was thinking that the update was not installed and asked me to update again. I solved the problem editing manually a CSS as per your suggestion.

    On MSZ.IT instead the Evolve theme was there already, then I installed Evolve Plus: directly the current version.

    Anyway now the things are going better on MSZ.IT, still the famous blue pen icon does not want to appear and I noticed some glitches with the ”avatar icon”: if I turn on the author avatar icon on it works only when I go inside the article and not on the home page. But, if I chose that I want to see the avatar on the Article + Archive then it appears on the home page on all the articles and on the article itself…(that is what I want).
    I still need to drill down some options and fine-tune it.
    One feedback: the headers (header 1, 2 3….) setting are not very clear and they drive me crazy, but it could be a personal perception.
    Kind regard,
    Marco S. Zuppone

    P.s.: Google mail thinks that all your messages becoming from this forum are spam even if I mark them not spam every single time…

    Evgeny
    Keymaster
    Posts: 152
    August 26, 2019 at 7:57 am #44102

    Thanks for the feedback(s). We will take care of the theme-related problems one by one as soon as possible. As for the Google mail – that’s strange, but we will look into it as well.