• Closed
  • Jose Salinas
    Spectator
    March 29, 2014 at 4:54 am #8327

    I tried to upload it via the browser, but kept getting load failures.

    I then uploaded the themes directly to the Theme folder via SFTP and it still does not show up.

    Any ideas?

    Roman
    Spectator
    Posts: 3147
    March 29, 2014 at 11:29 am #9352

    please try to enable the debug mode https://codex.wordpress.org/WP_DEBUG to see what error it causes. I assume it’s with server setup, probably low memory http://wordpress.org/support/topic/fatal-error-allowed-memory-size-of-33554432-bytes-exhausted-2

    Jose Salinas
    Spectator
    Posts: 8
    March 29, 2014 at 2:00 pm #9354

    I don’t get any debug messages. Just the “Are you sure you want to do this? Please try again”

    I’m using DreamHost if that makes a difference.

    I’ve tried disabling all of my plugins and still same error.

    Roman
    Spectator
    Posts: 3147
    March 29, 2014 at 7:39 pm #9357

    have you done the recommended setting, have you restart the server?

    Jose Salinas
    Spectator
    Posts: 8
    March 30, 2014 at 5:22 am #9368

    I’m on shared hosting…can’t restart server. What recommended setting are you referring to?

    Roman
    Spectator
    Posts: 3147
    March 30, 2014 at 9:06 am #9369

    as i mentioned in my first reply. maybe need to alocate more memory

    Jose Salinas
    Spectator
    Posts: 8
    April 1, 2014 at 2:39 am #9378

    Problem has been solved.

    Dreamhost users: Here’s how it got fixed

    Log in to FTP and create a new directory called “.php”
    Inside .php create another directory named “5.3” or “5.4”, whichever version of PHP you’re using

    Finally, create an empty text file named “phprc” (with no extension) and insert the following values:

    upload_max_filesize = 64m
    post_max_size = 64m
    max_execution_time = 500
    max_input_time = 500
    memory_limit = 128M

    Upload the phprc file to your 5.3 or 5.4 folder, then restart PHP. I didn’t use shell, so the way I did it was to select a different PHP version than I was currently using, then switching back which seemed to restart it just fine.

    Roman
    Spectator
    Posts: 3147
    April 1, 2014 at 7:24 pm #9385

    glad to hear you got solved it 🙂