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  • Udo Rapp
    Spectator
    August 17, 2015 at 8:26 pm #19912

    Hi,

    I do not succeed in updating the theme properly from 1.9 to 2.0.1

    – Update via Backend fails due to filesize or timeout.
    – Update via ftp / ssh:
    -> copied and extracted theme file in themes folder
    – Thereafter I can select between five themes calling themselves evolve_plus
    – selecting one of the 2.0.1 themes seems to work, but it is still not clean to have four instances of the theme visible in WP

    But more important: Re-loading my configuration from file does not work. As it is no more possible to upload my evolve-backup file. If I copy the file content into the input field, it works partly. But many of my settings are lost, e.g. fonts, custom css settings.

    How is the proper way to first install the theme-update correctly and secondly get my settings from 1.9 loaded to 2.0.1 correctly?

    Denzel Chia
    Moderator
    Posts: 2656
    August 20, 2015 at 2:18 am #19995

    Hi Peter,

    First of all, according to our forum rule, https://theme4press.com/support/topic/theme4press-support-forums-rules-please-read/
    Please open a new thread for your question, do not reply in other users’ thread.

    As for your installation issue. May I know why you are installing evolve plus theme as a plugin? Evolve plus is a theme, please install it as a theme as per normal WordPress Theme installation procedure. If your server settings does not allow installation or upload of a large zip file, then you should unzip the theme file and upload it’s contents to your server.

    Please refer to this documentation. https://theme4press.com/docs/theme-installation-update/

    We have an installation service if you are unable to troubleshoot your issue.
    https://theme4press.com/theme-installation-service/

    Thanks!

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