• Closed
  • August 25, 2016 at 9:29 pm #30006

    I have been building my site using Evolve Lite. I purchased the Plus version of the theme. Installed through the admin area of my site, looked at the theme in Preview Mode and it looked broken. Here the images:

    1 how it should look

    2 what I’m getting

    help pls

    svetlana vasilchenko
    Spectator
    Posts: 4
    August 25, 2016 at 9:41 pm #30007

    trying to post images before and after installing the theme

    1. how it should look
    2. what I’m getting

    Denzel Chia
    Moderator
    Posts: 2656
    August 26, 2016 at 3:05 am #30024

    Hi,

    You need to activate Evolve Plus Theme, and clear your browser cache before re-visiting your website.
    And if your Evolve Free theme is not the latest version ( or somewhere near.. ), it will look different from your current Evolve Plus version.

    After you activate your Evolve Plus Theme.
    The Theme will prompt you to install reduxframework plugin and theme4press core plugin.
    Install and activate both plugin.

    Go to Appearance -> Theme Options to make any changes ( NOT Appearance -> Customize ) . Make a simple change and save changes so that there is no empty option value and the theme will look proper.

    Thank you.

    svetlana vasilchenko
    Spectator
    Posts: 4
    August 26, 2016 at 11:58 pm #30040

    thank you, I did all the steps – the site looks more like it should, but the slideshow is gone – bootstrap slider is not working – should I download all the images again?

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    August 27, 2016 at 11:23 am #30055

    Hi,

    Please go to Theme Options -> Bootstrap slider -> Bootstrap Slider placement
    select where you want the bootstrap slider to show up.

    If you are using a static homepage, you can edit the page and select the slider position.

    Thank you

    svetlana vasilchenko
    Spectator
    Posts: 4
    August 27, 2016 at 7:30 pm #30059

    Yes, I did that, and I got demo slideshow on my Home page. Th question is – is MY slideshow gone? should I upload all my slides again? I had nice slide show with descriptions..

    other question – how can I rid of widgets on the home page – I didn’t have them before

    thank you!

    Denzel Chia
    Moderator
    Posts: 2656
    August 29, 2016 at 9:32 am #30074

    Hi,

    I do not know why your sliders disappeared. It should not have happened.
    Please take a look at Theme Options -> Bootstrap slider -> Slides.
    If they are gone, you will need to re-create your slides.

    I will report this issue as a bug, if you confirm that your slides are gone.

    As for widgets on homepage.
    Go to Theme Options -> Header -> Header Widgets
    and select the first layout.

    Thank you.

    svetlana vasilchenko
    Spectator
    Posts: 4
    August 29, 2016 at 3:34 pm #30089

    unfortunately, I had to recreate all slides – don’t know if somebody else experienced this problem – would be nice to fix it

    thank you for your answers

    Denzel Chia
    Moderator
    Posts: 2656
    August 30, 2016 at 1:58 am #30094

    Hi,

    You are welcome.

    No user reported having slides disappeared, but I will let our developers know.
    Maybe they can reproduce your issue.

    Thank you.

    Nick Murray
    Spectator
    Posts: 2
    September 1, 2016 at 11:09 am #30137

    Hi,

    I would just like to add to this thread to say that I also experienced my slider not transferring over from evolve lite to elvolve plus. Not a big deal but I just wanted to report that it is happening.

    Denzel Chia
    Moderator
    Posts: 2656
    September 2, 2016 at 5:33 am #30144

    Hi Nick,

    Thank you for reporting this issue.
    Since 2 customer are experiencing this issue, this has to be a bug.

    Thank you.