• Open
  • Bill Thomas
    Spectator
    August 14, 2020 at 12:03 am #45113

    Thanks Evgeny for the post. Is the Component Shortcode plugin required? Or nice to have? I couldn’t determine form your post.

    I just put in the latest version and the theme menus are back!! Thanks.

    However, we still have issues with errors on the front page and the Component shortcodes wont load.
    Here are some screen grabs.
    http://prnt.sc/tz7nn8
    http://prnt.sc/tz7o1s

    Please advise. Website is http://www.ysgn.org

    Thanks and regards, Bill

    Evgeny
    Keymaster
    Posts: 983
    August 14, 2020 at 11:24 am #45121

    Yes, the plugin is required. It is very important to update it as well, the older version is incompatible.

    Bill Thomas
    Spectator
    Posts: 3
    August 14, 2020 at 3:24 pm #45129

    CS plugin installed is the latest. We did not have that plugin installed previously and that is why I was asking.

    Evgeny
    Keymaster
    Posts: 983
    August 14, 2020 at 3:47 pm #45131

    It seems that you have the t4p-plugin installed. It causes conflict because it belongs to the old Evolve Plus, version 2.8.3 an earlier. Please deactivate it and delete it. The problem will be solved.

    Bill Thomas
    Spectator
    Posts: 3
    August 17, 2020 at 2:15 pm #45152

    Thanks, that allowed CS to load properly.
    However, We still have the issue of the errors at the top of the website. Unsure if these are caused by the theme or by WP? The second image in the post above.

    Evgeny
    Keymaster
    Posts: 983
    August 17, 2020 at 2:48 pm #45154

    This is usually a plugin problem. Try to deactivate them all – do you still receive this error? If you don’t, start activating them one by one until you do again, then you will know which one causes the problem.