Forum replies created

    In reply to Premium Upgrade Not Showing in WordPress
    John Crabtree
    Participant
    Posts: 2
    January 12, 2025 at 12:46 am #49657

    Hi Evgeny,

    Thanks for your quick reply and I appreciate your help. I finally figured out what you meant, downloaded it from the website, uploaded and installed the zip file, and activated it. I think it’s working; I can now manipulate the bootstrap slider, which was the issue before.

    Your quick customer service has been very helpful. For the benefit of future clients, may I suggest that, upon payment, you send customer an email with a paragraph of detailed instructions, so that this is clear?

    Cheers,
    John

    In reply to Premium Upgrade Not Showing in WordPress
    John Crabtree
    Participant
    Posts: 2
    January 11, 2025 at 12:17 am #49655

    Hello, I just paid for the upgrade, but nothing has changed in WordPress …!! The upgrade button was within WP after logging in, so I assumed it would automatically know that I had paid, but no such luck. I got some emails, but nobody thought to include instructions for how to perform the upgrade, if it’s not automatic.

    I also note fearfully that all the chats above are from 2019, about the same time Theme4press’ Twitter feed died … before Covid. Hopefully I didn’t just throw my money in the wind!

    Any help is kindly appreciated!