Forum replies created

    Roman
    Spectator
    Posts: 3147
    30.03.2015 at 11:30 #15907

    your website URL please

    Roman
    Spectator
    Posts: 3147
    30.03.2015 at 11:29 #15906

    please provide WP admin login so can investigate further

    Roman
    Spectator
    Posts: 3147
    29.03.2015 at 19:41 #15902

    through the FTP account we cannot access the wp-content folder where we can fix the theme…please assign….thanks

    Roman
    Spectator
    Posts: 3147
    29.03.2015 at 09:19 #15900

    the minimum php values must be set always when the theme is installing/updating, because the theme zip file has a bigger size (because of included plugins). once you install/update you can decrease the size again. for the issue: please can you provide your FTP access in the private reply?

    Roman
    Spectator
    Posts: 3147
    29.03.2015 at 09:17 #15899

    may you provide us your FTP access so we can fix it quickly?

    Roman
    Spectator
    Posts: 3147
    28.03.2015 at 19:56 #15895

    @ andrea we’ve uploaded both themes on your server. please install and activate, and let us know how it goes.

    @ friday john can you provide your FTP access in private reply? thanks

    Roman
    Spectator
    Posts: 3147
    28.03.2015 at 19:44 #15894

    really sorry, but I see no email from you in our mailbox…please, what’s the issue with our theme(s)?

    Roman
    Spectator
    Posts: 3147
    28.03.2015 at 12:47 #15889

    can you also provide FTP access so we can fix this issue faster. thanks

    In reply to Meta: Site Links
    Roman
    Spectator
    Posts: 3147
    28.03.2015 at 07:52 #15884

    which meta site links do you mean?

    Roman
    Spectator
    Posts: 3147
    28.03.2015 at 07:51 #15883

    sorry the provided password doesn’t work for me 🙁