Forum replies created

    Steven McCracken
    Member
    Posts: 7
    December 17, 2016 at 6:31 pm #31462

    I solved it myself.

    It was simply a case of changing the Design Option settings for the page and making Top Margin -100px

    Steven McCracken
    Member
    Posts: 7
    December 17, 2016 at 6:15 pm #31461

    Thank you – your advice helped reduce the space between header and main menu.

    Now can you please provide Custom Code to reduce the spacing between main menu and the top of the slider.

    As I have said before, many people have already requested this and I can see they have been provided a solution however there is nothing documented on the support forum.

    You do not need access to my specific website to be able to check this.

    Just set up a page on your own computer with a dummy menu and a single slider image as I have done. It’s not a complicated page that I have set up.

    If you can provide me your IP address then I will ensure it is added to the Whitelist so you can be guaranteed to have access,

    Thanks again for your help.

    Steven

    Steven McCracken
    Member
    Posts: 7
    December 14, 2016 at 12:07 pm #31419
    Steven McCracken
    Member
    Posts: 7
    December 14, 2016 at 2:10 am #31409

    Hi

    I have not blocked India so I have no idea why you cannot view the page.

    It should not matter. This is NOT a unique problem to my website.

    I have noticed others have already reported the problem and you have resolved it but you have not published the solution.

    I would attach a screenshot but you do not provide a tool to allow me to do this.

    Regards
    Steven

    Steven McCracken
    Member
    Posts: 7
    December 10, 2016 at 8:32 am #31387

    What country are you in?

    We have IP blocks on most countries outside of UK so it seems we might be blocking you.

    If you let me know then I can unblock you.

    Steven

    Steven McCracken
    Member
    Posts: 7
    December 7, 2016 at 10:32 pm #31376

    My website is http://tinasinclair.com

    Steven McCracken
    Member
    Posts: 7
    June 11, 2014 at 10:37 am #9997

    Ok thanks

    I guess I was looking for a simpler way e.g. a field in Theme Options somewhere where all I had to do was enter the FB URL, as with other themes.

    Steven