Forum replies created

    Viktor
    Keymaster
    Posts: 61
    October 15, 2020 at 3:41 pm #45419

    Hi, FTP is incorrect, please check. and resend it

    Viktor
    Keymaster
    Posts: 61
    September 23, 2020 at 10:03 am #45380

    Hi, you just had a very old version of WP. we updated it and now it’s working fine

    Viktor
    Keymaster
    Posts: 61
    September 21, 2020 at 8:21 pm #45371
    This reply has been marked as private.
    Viktor
    Keymaster
    Posts: 61
    September 16, 2020 at 7:56 pm #45352

    Hi, please provide wp-admin and FTP access and site URL in private message so I can check this issue

    Viktor
    Keymaster
    Posts: 61
    September 16, 2020 at 7:51 pm #45351

    Hi, FTP access is incorrect please check it. and resend it to us

    Viktor
    Keymaster
    Posts: 61
    September 15, 2020 at 1:02 pm #45344

    Hi, when you update theme just replace it via FTP if you update it manual.
    such an error is possible only if the slug of the activated theme does not match the one that was activated, accordingly, the settings will not be taken from another slug.
    for example, you changed the theme folder name or switch to the child theme. then old options will not take in new slug

    Viktor
    Keymaster
    Posts: 61
    September 15, 2020 at 11:29 am #45343

    Hi, did you fix these issues? if no please provide screeches to better understand it and wp-admin with FTP access in private message

    Viktor
    Keymaster
    Posts: 61
    July 30, 2020 at 9:03 am #45049
    This reply has been marked as private.
    Viktor
    Keymaster
    Posts: 61
    July 27, 2020 at 8:51 pm #45032
    This reply has been marked as private.
    Viktor
    Keymaster
    Posts: 61
    July 27, 2020 at 8:43 pm #45031
    This reply has been marked as private.