How does the payment process work and when can I start to download the themes/plugins?
The process is very simple and quick. After account creation and successful payment through one of our supported payment options, you can download themes/plugins immediately.
What are the supported payment methods?
To become a premium member or renew/extend your support forums access on our website we accept payments through the PayPal system or following credit card merchants - Visa, Mastercard, Discover, or American Express. Please note, all credit card payments are also processed through the PayPal system which doesn't require a PayPal account in order to make the purchase.
On how many domains/websites I can use your themes/plugins?
Our themes/plugins are 100% GPL compatible which means it gives you the right to utilize our premium themes/plugins on as many websites as you wish, including websites made on behalf of clients that you do not own.
How long do I have access to the themes/plugins updates?
The access to the themes/plugins updates is for a lifetime. This means you have unlimited access to the themes/plugins new versions once you become a premium member.
Do I lose access to the themes/plugins updates when my support forums access expires?
No, the themes/plugins updates for the next themes/plugins versions are always free.
My support forums access expired, what can I do?
You can extend your forums access anytime when you need help with our products.
What are the fees to renew/extend the support forums access?
*The current fees to renew/extend your forums access are as following:
- €10 - 6 Months
- €18 - 12 Months
- €32 - 24 Months
Do you support customizations/modifications of your themes/plugins?
Sorry, we don’t at this moment. Our support forum is focused on theme/plugins issues, theme settings help, etc. In our support forum, we don’t support any theme/plugin customizations/modifications.