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  • Bob van der Linden
    Spectator
    September 20, 2016 at 10:58 pm #30329

    I installed the bbPress plugin and created some forums. It worked fine in the Evolve theme. Now I upgraded to Evolve+ but now the forum page is blank.

    I already created a new page called [forums] and added the bbp-forum-index short code, although it worked without this before, and still no luck.

    The forum works when I install another theme, so something in the Evolve+ theme keeps it from showing up I suppose.

    Any suggestions?

    Bob van der Linden
    Spectator
    Posts: 4
    September 20, 2016 at 11:31 pm #30331

    Using bbPress 2.5.10-6063 and WordPress 4.6.1

    Denzel Chia
    Moderator
    Posts: 2656
    September 21, 2016 at 7:01 am #30346

    Hi,

    Have you referred to the steps in this documentation?
    https://codex.bbpress.org/step-by-step-guide-to-setting-up-a-bbpress-forum/

    Thank you

    Bob van der Linden
    Spectator
    Posts: 4
    September 21, 2016 at 12:25 pm #30347

    Yes, that’s the page I used and that’s where the “bbp-forum-index” “solution” came from, which didn’t work.

    I could create a page in a different theme I guess (paragraph 8 in the steps), but since Evolve states it should work in this theme I don’t understand what’s wrong. None of the code of pages or plugins has been changed since install.

    Denzel Chia
    Moderator
    Posts: 2656
    September 22, 2016 at 2:53 am #30361

    Hi,

    I am able to replicate your issue.
    I am attaching the following screen-cast for our developer to see to steps to produce this error.
    http://screencast-o-matic.com/watch/cDQ3cdjqQp

    Forum is blank when using with Evolve Plus theme.
    There is actually a fatal error. The following is the error message.

    Fatal error: Call to undefined function is_buddypress() in /Applications/MAMP/htdocs/evolve-plus-demo/wp-content/themes/evolve-plus/library/functions/basic-functions.php on line 3329

    I will report this issue to our developers, Please wait for a fix in next theme version update.

    Thank you

    Bob van der Linden
    Spectator
    Posts: 4
    October 24, 2016 at 10:47 pm #30837

    Any news? I’ve been trying for a month to get it to work, reading dozens of forum topics.

    Clean install of the theme, copying style pages from other themes, nothing works, still a blank page.

    If I switch to an entire different theme for the site the forum loads perfectly fine, but I didn’t pay money to use a free theme.

    If there’s no update soon, could you provide a workaround solution where I can use another theme for the bbpress and keep the theme of the rest of the site? Until now no reference to another theme that I found in forum topics seem to work…

    Denzel Chia
    Moderator
    Posts: 2656
    October 25, 2016 at 10:12 am #30845

    Hi,

    Sorry to keep you waiting.
    I do not know why there is no developer working on this issue.
    I am going to contact my employer now and let him know about this.

    You can use the following contact form, if you prefer to contact my employer personally to ask him about this situation.
    https://theme4press.com/contact/

    Thank you

    Priyank
    Spectator
    Posts: 747
    October 26, 2016 at 2:32 pm #30884

    Hi,

    Please provide the following access details in Private Reply.

    WordPress login URL
    WordPress username
    WordPress password

    FTP server URL
    FTP username
    FTP password
    FTP port

    Our developer needs these information to login to your website for solve this issue.

    Thank you
    Priyank

    Bob van der Linden
    Spectator
    Posts: 4
    October 31, 2016 at 6:31 pm #30961
    This reply has been marked as private.
    Priyank
    Spectator
    Posts: 747
    November 2, 2016 at 12:33 pm #30991

    Hi

    Sorry for late reply.
    We update in your site. Please take review your site and mention issue.
    Please take backup of your theme before update theme.

    Thank you