• Open
  • April 22, 2020 at 10:16 pm #44742

    Hello,

    I have some problems with the bootstrap slider. It does not save my changes if I leave the customizer. So I tried to update my theme from 2.9.8.9 to 2.9.9.2. I put the API key from “MY ACCOUNT” into the customizer but nothing happens.
    Can you please help my I have no idea what I have to do.
    My website is: https://meister-prepper.com

    Kind regards, Michael

    Evgeny
    Keymaster
    Posts: 640
    May 7, 2020 at 12:47 am #44782
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    Evgeny
    Keymaster
    Posts: 640
    May 8, 2020 at 9:43 am #44793
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    Michael Chlewinski
    Spectator
    Posts: 7
    May 12, 2020 at 10:32 pm #44810
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    Evgeny
    Keymaster
    Posts: 640
    May 13, 2020 at 7:06 pm #44813

    Hi Michael, sure – we will look into it. I will keep you posted.

    Evgeny
    Keymaster
    Posts: 640
    May 17, 2020 at 5:43 pm #44824

    Hi. A question – did you try to switch the mode from saving to publish in the Customizer? Because you are set to “Save”, and nothing you will do in the Customizer till be published when you do that. See here: https://prnt.sc/sig82f

    Evgeny
    Keymaster
    Posts: 640
    May 17, 2020 at 5:43 pm #44825
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    Evgeny
    Keymaster
    Posts: 640
    May 17, 2020 at 5:43 pm #44826
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    Michael Chlewinski
    Spectator
    Posts: 7
    May 23, 2020 at 11:46 pm #44844

    Hi,

    yes it works when i publish the sliders. Just Save is not working.
    Maybe you can fix this issue in future or tell it here in support forum.

    Evgeny
    Keymaster
    Posts: 640
    May 24, 2020 at 7:54 pm #44847

    Oh, now I understand what you’ve meant. The thing is, that in our testing environment it works. “Save” as well, I mean. But we will look into it again. Thanks.

    Evgeny
    Keymaster
    Posts: 640
    May 24, 2020 at 7:56 pm #44848
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