Topic Resolution: Resolved
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  • Nathalie B
    Spectator
    August 6, 2015 at 1:32 am #19710

    Hi
    Finally I could restore my widgets under evolve+ except one! (thanks to the widget importer plugin witch saved my blog!)
    One widget doesn’t to work now, even after reset, and this is a little image slider.
    I reconfigured each slide but nothing to do, it doesn’t show up anymore.

    So I saw you have a build in image slider widget in evolve + but could not find out how to build image sliders with this and how put images in it.
    When I introduce this widget in my sidebar, I am able to configure the whole thing, except witch images I want to be played.

    ps my little slider worked fine under evolve, why doesn’t it play now? Would be much more simple… Fortunately visitors can see the cached version for the moment

    Thanks

    Nathalie B
    Spectator
    Posts: 15
    August 6, 2015 at 2:16 am #19711

    http://screencast.com/t/YhJtXWoMIPO

    arrrg!
    Layerslider doesnt work as well

    I configured the slides
    went to customizer
    ->widgets
    ->add a widget
    ->wp layerslider
    ->it finds my (unique) layer slider, i click on this and…
    ->nothing but error message

    what else?????
    where is the thing? Please

    The preview of this slider looks nice, but …

    anybody here please? i am depressing with this theme

    Denzel Chia
    Moderator
    Posts: 2656
    August 6, 2015 at 7:59 am #19734

    Hi,

    The following are steps to help you work better with Evolve Plus Theme.

    1) First of all, update your Evolve Plus to version 2.0.1, this version has the fix to front page content boxes bug.

    2) Install a localhost version on your computer and import demo content, use this demo content as a guide for creating your online website.

    3) Clear your cache plugin’s cache if you have installed a cache plugin. Disable all third party plugin. Because incompatible plugin can cause conflict. We do not provide support for third party plugin compatibility fix.

    4) Setup your site using Evolve Plus Theme and it’s required or recommended plugins only. Create your website. After you have confirmed that you have achieved your design, then you try whatever third party plugin you like to add. This way, if there is any issue, you can be 90% sure that it is a theme issue.

    5) Please post your question in the correct forum, https://theme4press.com/support/topic/post-editor-disappears-after-demo-import/ is in the wrong forum.
    Can be confusing, if moderators missed that and gave you a solution for Alora Theme.

    6) Please post url to your webpage that has any issue, this will help us understand it better.

    I would like to highlight that layerslider widget is working properly.
    Please see screenshot. http://prntscr.com/81ekev
    Therefore, it’s likely to be a plugin conflict or a cache issue, or setup issue.

    Please try again.

    Thanks!

    Nathalie B
    Spectator
    Posts: 15
    August 6, 2015 at 8:47 pm #19779

    Hello
    i did all this and a lot more… I even imported a layerslider from the evolve+ theme I had installed on my testblog with the demo content (btw i dont know how to clear all this content now)
    But this slider doesn’t show up neither, nothing

    So under evolve my previous image slider worked, and doesn’t show up anymore under evolve+. And the new slider doesn’t work.

    yes I know that this slider plugin works, I used the same myself under my previous theme, and it worked fine on my website. But now it’s not showing up.
    I wonder what was the advantage to upgrade to the commercial version.

    Nathalie B
    Spectator
    Posts: 15
    August 6, 2015 at 9:17 pm #19781

    I even deactivated the layer slider plugin to see if this makes my image slider show up… but no, it doesn’t.

    Nathalie B
    Spectator
    Posts: 15
    August 7, 2015 at 12:22 am #19786

    Hi
    Gave up on layer slider, but found the flex slider, and this one works.
    Little bit sad about the layer slider, but my slider is playing now.

    Roman
    Spectator
    Posts: 3147
    August 7, 2015 at 8:13 am #19795

    we will need your website URL with login details to investigate further the LayerSlider issue, you can provide in Private reply

    Nathalie B
    Spectator
    Posts: 15
    August 12, 2015 at 5:26 pm #19889

    Thank you Roman
    While I was trying to create a user for support, I solved the problem finally.
    I reactivated Autoptimizer with basic js optimization (plugin was deactivated because it had broken my bootstrap slider),
    And miracle: this time the Bootstrap slider played always correctly AND the Layer slider showed up suddenly!
    Now all features in evolve are working fine
    Thanks also to Frank 😉 Guess he made an update recently

    Nathalie B
    Spectator
    Posts: 15
    August 17, 2015 at 2:13 am #19899

    Hi, I wanted to post another question but the system tells me:

    You cannot create new topics. Please upgrade your account.

    I bought evolve+
    What else do I need to do to be able to post a question?

    Here is my question:

    There is a kind of white shadow on titles in the navigation menu, please: how can I delete this? thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    August 17, 2015 at 7:27 am #19900

    Hi,

    Sorry something could be wrong with our forum system, I will report this issue to my employer. You should be able to post new topics.

    As for the your issue, Please post your website url. I need to see it, in order to understand your issue and provide a possible solution.

    Thanks!

    Nathalie B
    Spectator
    Posts: 15
    August 17, 2015 at 4:39 pm #19911

    Thank you
    Here is how the menu titles look like: http://screencast.com/t/PnrJtnnZccY3
    Would be nicer to have titles without white shadow