Topic Resolution: Resolved
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  • Dennis Warwick
    Spectator
    08.06.2015 at 04:24 #17968

    After updating my theme I have lost my product images when selecting a product page. The thumbnails are still there when selecting a category of products but when a single product is clicked on there is no image. Can you please tell me what might be the problem? Thank you!

    Dennis Warwick
    Spectator
    Posts: 5
    08.06.2015 at 04:27 #17969
    This reply has been marked as private.
    Dennis Warwick
    Spectator
    Posts: 5
    08.06.2015 at 04:49 #17970

    And if you’re willing to take a look at my site it seems my portfolio page stopped working after the update as well…

    Denzel Chia
    Moderator
    Posts: 2656
    08.06.2015 at 07:43 #17972

    Hi,

    I am not seeing any issues with images.

    This is a screenshot of your portfolio page.
    http://prntscr.com/7eggpt

    This is a screenshot of your products, iron filters.
    http://prntscr.com/7eggyo

    This is a screenshot of one of your product iron curtain 2.0’s description page.
    http://prntscr.com/7egh95

    I think you just need to clear your browser cache and revisit your site.

    Thanks!
    Denzel

    Dennis Warwick
    Spectator
    Posts: 5
    08.06.2015 at 12:42 #17974

    Thank you and you are correct. Sorry for to trouble you.

    Denzel Chia
    Moderator
    Posts: 2656
    08.06.2015 at 15:22 #17975

    Hi,

    No worries! You are welcome!

    Thanks!
    Denzel