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  • Jeff Hoffman
    Spectator
    April 27, 2016 at 10:52 pm #27086

    Hi,
    Can you tell me if there is a one click update for the new theme and if so where can I find it?
    It seems I was not notified about the new update even though I put my information in the theme update portion.
    Thanks

    Roman
    Spectator
    Posts: 3147
    April 27, 2016 at 10:54 pm #27087

    what’s your current theme version?

    Jeff Hoffman
    Spectator
    Posts: 47
    April 27, 2016 at 10:55 pm #27088

    2.5.1

    Roman
    Spectator
    Posts: 3147
    April 28, 2016 at 8:17 am #27110

    does it write you have inserted the correct login details? did you click Refresh button in the Dashboard -> Updates ?

    Jeff Hoffman
    Spectator
    Posts: 47
    April 28, 2016 at 2:27 pm #27118

    In theme updates all I see is my user name and password. If I click save changes, even thou I made no changes, I get this error top of page
    Can’t connect to theme4press.com : Operation timed out after 5001 milliseconds with 0 bytes received
    I don’t recall seeing this before.

    Under dashboard/updates under Themes i see this.

    Your themes are all up to date.

    No refresh button.

    Jeff Hoffman
    Spectator
    Posts: 47
    April 28, 2016 at 2:30 pm #27119

    If you were referring to the browser refresh button I did that also. No changes.

    Denzel Chia
    Moderator
    Posts: 2672
    April 29, 2016 at 1:46 am #27138

    Hi,

    Please check with your web hosting company, whether they are blocking outgoing connections to remote servers.

    You can also ask them to increase your server timeout and see if it helps.

    Thank you.

    Jeff Hoffman
    Spectator
    Posts: 47
    May 1, 2016 at 11:40 pm #27222

    I tried again and on the theme update page and it said okay I would be notified.
    It seems I will have to do the update manually.

    Denzel Chia
    Moderator
    Posts: 2672
    May 2, 2016 at 3:04 am #27225

    You are welcome to get back to me, if you have problem doing the manual update.

    Thank you.

    Roman
    Spectator
    Posts: 3147
    May 2, 2016 at 7:05 am #27228

    when it shows no update yet, try to go to Dashboard -> Updates and hit the refresh button

    Jeff Hoffman
    Spectator
    Posts: 47
    May 4, 2016 at 12:22 am #27282

    I have tried that a number of times but with no luck.

Viewing 10 replies - 1 through 10 (of 20 total)