Denzel Chia
    Moderator
    Posts: 2672
    October 21, 2016 at 6:59 am #30788

    Hi,

    Sorry, I can’t solve this issue.
    I am going to get my developer to take a look at this.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2672
    October 21, 2016 at 9:50 am #30791

    Hi,

    Please provide the following access details in Private Reply.

    WordPress login URL
    WordPress username
    WordPress password

    FTP server URL
    FTP username
    FTP password
    FTP port

    Our developer needs these information to login to your website to investigate this issue.

    Thank you
    Denzel

    Amanda Holloway
    Spectator
    Posts: 3
    October 21, 2016 at 4:32 pm #30792
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2672
    October 22, 2016 at 9:57 am #30799

    Hi,

    Yes, your message is in private reply.

    Thank you

    Amanda Holloway
    Spectator
    Posts: 3
    October 22, 2016 at 12:45 pm #30808
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2672
    October 23, 2016 at 5:49 am #30815

    Hi,

    Thank you for your reply.
    I will get my employer to contact our developer to look into your issue now.

    Sorry, I do not have direct contact with our developer and will not know when our developer has taken a look or provided a fix, unless I get a personal message from my employer.

    I apologize for our inefficient internal communication.

    Thank you.

    Priyank
    Spectator
    Posts: 747
    October 26, 2016 at 9:58 am #30880

    Hi,

    Apologize for late update.
    You have issue with mobile screen solve now.
    Please take review in your page.

    http://www.reviveandsanitise.co.uk/deep-clean-and-rejuvenate

    Thank you.