Daniel Annen
    Participant
    Posts: 10
    August 12, 2020 at 9:45 am #45061

    I have the same issue AND I can’t attach files or change the post date while editing a post or page. Nothing happens when I click on “Add media” or “Edit (timestamp)”. Tried it on different websites. Works fine with WordPress < 5.5, after upgrading stops working.

    Evgeny
    Keymaster
    Posts: 711
    August 12, 2020 at 12:21 pm #45062

    Good day, update to 2.9.9.7 (rolled out right now). It will solve the issues. Let me know if there are any difficulties after the update.

    Daniel Annen
    Participant
    Posts: 10
    August 12, 2020 at 4:40 pm #45064

    Fast response but I don’t like to upgrade PHP to 7.4 from 7.3.19 at my live system for the moment. Is there a workaround?

    Evgeny
    Keymaster
    Posts: 711
    August 12, 2020 at 4:46 pm #45065

    You don’t need to. The theme supports 7.3 as well

    Jose Juarez
    Spectator
    Posts: 32
    August 12, 2020 at 4:52 pm #45066

    Thank you very much. In my case, the update solved the problem

    Daniel Annen
    Participant
    Posts: 10
    August 12, 2020 at 4:54 pm #45067

    When I install the them I get the following:

    Installing theme from uploaded file: evolve-plus-6.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The PHP version on your server is 7.3.19-1~deb10u1, however the uploaded theme requires 7.4.

    Theme installation failed.

    Evgeny
    Keymaster
    Posts: 711
    August 13, 2020 at 7:02 pm #45091

    Daniel Annen, please download the file again. We updated the theme requirements for PHP version, it should work fine.

    Evgeny
    Keymaster
    Posts: 711
    August 13, 2020 at 10:34 pm #45104

    Please update to version 2.9.9.8 with hotfixes, which we rolled out just now. Everything should be fine. Sorry for the inconvenience.

    Melissa Simonin
    Participant
    Posts: 3
    August 14, 2020 at 12:47 am #45115

    I updated to 2.9.9.8 just minutes ago, and still can not access the customization options.

    Evgeny
    Keymaster
    Posts: 711
    August 14, 2020 at 11:23 am #45120

    Please make sure that your Component Shortcodes plugin is also up to date