Daniel Annen
    Spectator
    Posts: 10
    12.08.2020 at 09:45 #45061

    I have the same issue AND I can’t attach files or change the post date while editing a post or page. Nothing happens when I click on “Add media” or “Edit (timestamp)”. Tried it on different websites. Works fine with WordPress < 5.5, after upgrading stops working.

    Evgeny
    Keymaster
    Posts: 1010
    12.08.2020 at 12:21 #45062

    Good day, update to 2.9.9.7 (rolled out right now). It will solve the issues. Let me know if there are any difficulties after the update.

    Daniel Annen
    Spectator
    Posts: 10
    12.08.2020 at 16:40 #45064

    Fast response but I don’t like to upgrade PHP to 7.4 from 7.3.19 at my live system for the moment. Is there a workaround?

    Evgeny
    Keymaster
    Posts: 1010
    12.08.2020 at 16:46 #45065

    You don’t need to. The theme supports 7.3 as well

    Jose Juarez
    Spectator
    Posts: 32
    12.08.2020 at 16:52 #45066

    Thank you very much. In my case, the update solved the problem

    Daniel Annen
    Spectator
    Posts: 10
    12.08.2020 at 16:54 #45067

    When I install the them I get the following:

    Installing theme from uploaded file: evolve-plus-6.zip
    Unpacking the package…

    Installing the theme…

    The package could not be installed. The PHP version on your server is 7.3.19-1~deb10u1, however the uploaded theme requires 7.4.

    Theme installation failed.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 19:02 #45091

    Daniel Annen, please download the file again. We updated the theme requirements for PHP version, it should work fine.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 22:34 #45104

    Please update to version 2.9.9.8 with hotfixes, which we rolled out just now. Everything should be fine. Sorry for the inconvenience.

    Melissa Simonin
    Spectator
    Posts: 3
    14.08.2020 at 00:47 #45115

    I updated to 2.9.9.8 just minutes ago, and still can not access the customization options.

    Evgeny
    Keymaster
    Posts: 1010
    14.08.2020 at 11:23 #45120

    Please make sure that your Component Shortcodes plugin is also up to date

Viewing 10 replies - 1 through 10 (of 14 total)