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  • Jesco Jakob
    Spectator
    December 11, 2018 at 5:39 pm #41628

    Hi, I just received a mail, that there is an update for evolve plus (2.9.1) available for download. Why isn`t it possible to update it within the Word Press theme manager? thx Jesco

    Roman
    Spectator
    Posts: 3147
    December 11, 2018 at 7:59 pm #41629

    Hello Jesco Jakob,

    we used to have auto updates in the past, but it was totally overloading the server and caused many issues so it made our server inaccessible many times. We plan to add this feature in the future once we have a better server performance and improved update API. Thanks for your understanding

    Jesco Jakob
    Spectator
    Posts: 1
    December 12, 2018 at 7:22 pm #41765

    @Roman: Seriously? I mean, your business is selling WordPress themes over the internet. The basic requirement for this kind of business is a performant server, right? Strange, isn`t it?

    Roman
    Spectator
    Posts: 3147
    December 12, 2018 at 7:37 pm #41768

    Jesco Jakob, sorry for any troubles but at this moment we are not able to provide the auto update feature as for the mentioned reasons. Auto updating is really high overloading servers and we cannot handle it at this moment. The API checks the login for thousands of users in a couple of seconds and it will totally crash the website service. Hope you understand. Our server has great performance for current stage, it loads perfectly fast 😉

    Reinhard Haberfellner
    Participant
    Posts: 71
    January 17, 2019 at 10:58 pm #42191

    So how do we do save updates ? Delete Evolve Plus 2.9.1 and install 2.9.2 ? Doesnzt that break settings ?

    Petra Schier
    Participant
    Posts: 71
    January 18, 2019 at 8:07 am #42192

    I have the same question as Reinhard.

    Roman
    Spectator
    Posts: 3147
    January 18, 2019 at 8:45 am #42196

    I would recommend to backup the database with option as described in our docs in the update section https://theme4press.com/guide/docs/theme-installation-update/#updating-theme , then remove the theme and upload new one. Settings are saved in the database. Not in the folders 😉

    Reinhard Haberfellner
    Participant
    Posts: 71
    January 18, 2019 at 4:23 pm #42236

    Tried to update by switching to another theme , deleting old one and install new one, now my webpage is disappeared completely, even after reloading the SQL DB from a day before . Any hints whats wrong?

    Roman
    Spectator
    Posts: 3147
    January 18, 2019 at 4:28 pm #42237

    Please provide the wp admin and the FTP access in Private reply.. I will have a look

    Reinhard Haberfellner
    Participant
    Posts: 71
    January 18, 2019 at 4:42 pm #42238
    This reply has been marked as private.
    Reinhard Haberfellner
    Participant
    Posts: 71
    January 18, 2019 at 4:47 pm #42239
    This reply has been marked as private.
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