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  • Evgeny
    Keymaster
    December 9, 2020 at 11:58 am #45563

    Hello everybody. New WordPress is upon us, and it breaks a lot of plugins and themes across the internet. Despite our efforts, it just might cause problems on your websites, which run Evolve Plus. IT IS RARE and usually won’t happen. We are working on fixes for these rare cases right now. We will be ready to roll them out today or tomorrow at the latest.

    Thank you for your patience.

    Kenneth Riead
    Participant
    Posts: 9
    December 10, 2020 at 5:09 pm #45580

    I wanted to tell you of the problems I am having with WordPress 5.6 for your records:

    I can no longer move menu items up or down in the menu function – all menu items are stuck

    The customize function no longer works so I cannot modify the theme in any manner

    I am sure that I will find more problems but these are severe enough to cause me big headaches

    Evgeny
    Keymaster
    Posts: 711
    December 10, 2020 at 5:15 pm #45581

    Hello. Thank you. I must say, that you are the only one reporting problems and most likely, that they aren’t related to our theme because after all the checks the theme is working flawlessly with WordPress 5.6. Please try the following: 1. Clear your cache (CTRL+F5 on Windows or CMD+SHIFT+R on a Mac) and if this doesn’t work then 2. Deactivate all your plugins and if the website functions normally, then start activating them one by one until you see the symptoms again. Then you will know what’s causing the problem. Do let me know if it works and if it doesn’t, please send access to your admin and FTP in a private message. Thanks.

    Randy Decker
    Participant
    Posts: 1
    December 10, 2020 at 7:54 pm #45583

    Hi Evgeny. I am experiencing the exact same symptoms. I cannot move items in the menu up or down, and when I click on Appearance/Customize there are no options available, where there used to be many. This is on a Windows 10 Pro machine in both Chrome and Firefox. I tried clearing the cache without results. I will try the plugin disabling this evening. Thank you.

    Evgeny
    Keymaster
    Posts: 711
    December 10, 2020 at 8:15 pm #45584

    Hi Randy, if the plugin disabling won’t work, please send me access – we will take a look.

    Marileen Loopik
    Participant
    Posts: 6
    December 11, 2020 at 2:35 pm #45586
    This reply has been set as private.
    Marileen Loopik
    Participant
    Posts: 6
    December 11, 2020 at 4:28 pm #45589

    Hi I have problems after installing WP 5.6, cannot edit my header page (slider, content boxes etc) anymore. have backed-up first, but not sure whether to re-install previous version of WP? Or to restore my back-up? Or to better wait until problems solved via evolve theme?

    Evgeny
    Keymaster
    Posts: 711
    December 11, 2020 at 7:27 pm #45591

    The problem is, that we are not able to recreate any problems on WordPress 5.6. The working assumption is that something else is causing the conflict. Can somebody give feedback on this? If deactivation of some plugin solved the problem? Or let us see the error while it is still happening? Thanks.

    Marileen Loopik
    Participant
    Posts: 6
    December 11, 2020 at 8:34 pm #45592

    Hi, I can show you some screen shots of what I get… plese let me know how to post these to you

    Evgeny
    Keymaster
    Posts: 711
    December 11, 2020 at 8:36 pm #45593

    Screenshots won’t really help. We need access. Could you give me access in a private message? FTP and admin area. Thanks.

    Marileen Loopik
    Participant
    Posts: 6
    December 11, 2020 at 8:39 pm #45594
    This reply has been set as private.