Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    30.11.2015 at 06:26 #22562

    Hi,

    Please provide the following in private reply.
    I will login to take a look.

    FTP server url
    FTP username
    FTP password

    WordPress login url
    WordPress username
    WordPress password

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    30.11.2015 at 06:20 #22561

    Hi,

    Where you want them to go?

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    30.11.2015 at 06:14 #22560

    Hi,

    Upload your zh_cn.po file to dropdox and share the download link here.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 09:20 #22546

    Hi,

    Please use the following codes in Theme Options -> Custom CSS

    .star-rating::before, .star-rating span::before{
    color:#000 !important;
    }

    Change #000 to your color hex code.

    Do you also have any material to help with fine-tuning your method of coding that I would need for the CSS. Sometimes when I go to Inspect Element, I can find it easily. Sometimes, I’m just not sure what is the exact code, or sequence of divs, styles etc. to use.

    I use firebug to inspect the elements, you need more practice to find the correct class or id to use. You can read up on CSS to gain more knowledge.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 09:10 #22544

    Hi,

    Thank you for your feedback.
    Unfortunately, you are correct again.

    WordPress admin -> Appearance -> Customize
    Does not finish loading preview, it’s stuck at loading stage.

    I will inform my employer about this issue.

    At the moment, Please use Theme Options.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 09:04 #22543

    Hi,

    You will have to find out which plugin or content or custom css that you have entered is breaking the mobile layout.

    Remove what you have on http://workforthecommongood.com/ but does not exist on http://makebigtobaccounprofitable.com/

    You mentioned that you are using Alora for both site, so the theme code is the same, it has to be plugin or your added content or custom css, that breaks your mobile responsive view.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 08:59 #22542
    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 08:57 #22540

    Hi,

    In WordPress, Theme update will not disable plugin.
    That’s two totally different thing.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 08:50 #22539

    Hi,

    Yes, you are correct.
    There is a bug.

    In Theme Options -> Typography
    The url does not show in input after uploading and selecting font.

    I will inform my employer now.
    Please wait for update.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    29.11.2015 at 08:42 #22538

    Hi,

    Use FTP to download a copy of your existing Alora Theme from your web server and keep as a backup on your computer. Then proceed to delete Alora Theme and install latest version.

    As long as you don’t touch your child theme, it will not be affected.

    Thanks!