Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    12.11.2015 at 06:09 #22011

    Hi,

    All these function requires javascript, there could be a plugin conflict in your WordPress admin that breaks javascript.

    Disable any WordPress plugin that is used for your WordPress admin, such as shortcode editors.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 08:27 #21982

    Hi,

    The thread stays on the forum even if it’s closed by the owner of this site.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 08:24 #21981

    Hi,

    There is javascript error on your site.
    Please see screenshot.

    Please try disabling plugins one at a time to find the conflicting plugin.
    You will also need to clear your cache plugin’s cache when you are disable plugin.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 08:19 #21980

    Hi,

    Create a page, scroll down and you will find Page Options metabox.
    Set it to full Width.

    Then assign this page as the static homepage.

    Thanks

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 08:14 #21979

    Hi,

    Please use the following in Theme Options -> Custom CSS

    .footer-area ul li {
    line-height: 18px !important;
    }
    .footer-area ul li a {
    padding-bottom: 5px !important;
    }

    Change the value of px to make adjustments.

    Thanks!

    In reply to Spacing
    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 08:09 #21978

    Hi,

    Please use the following codes in your Theme Options -> Custom CSS

    .t4p-reading-box-container {
    margin-bottom: 30px !important;
    }

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 08:04 #21977

    Hi,

    There is no way to change the speed.
    It’s possible to count down, but it’s only possible to do it from a number to 0.

    You can find the available shortcode settings in the shortcode creator (number 4 button) found in WordPress content editor.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 07:59 #21976

    Glad you found the cause.

    Thank you!

    In reply to contact form
    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 07:56 #21975

    Hi,

    Our theme uses wp_mail() function for the contact form
    If your mail server does not deliver the mail to you, then it’s highly possible that your mail server requires SMTP and authentication.

    You will need to use this plugin https://wordpress.org/plugins/wp-mail-smtp/
    It will enable wp_mail() function to use SMTP server and authentication.

    Also, Check your mail server as well as your desktop mail client, ensure that the contact form mail is not marked as spam.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    11.11.2015 at 07:51 #21973

    Hi,

    The theme author must have added it in without updating the version number.

    Please use the codes in this pastebin. http://pastebin.com/JemaZthJ
    They are for content-product.php

    Please use the codes in this plastebin. http://pastebin.com/naXejiBV
    They are for variable.php

    Please copy and overwrite the codes in your server.

    Thanks!