Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    12.09.2015 at 07:51 #20610

    Hi,

    I just tested out the FAQ on my localhost.
    I am able to add image and text without any issue.

    Sometimes the WordPress content editor or shortcode creator can create broken HTML or shortcode due to the positioning of your cursor. You will not notice it unless you understand code and is looking in the text editor.

    I suggest you copy those “answers” that are working, paste and edit it, to create new “answers”.

    Thanks!

    In reply to layer slider
    Denzel Chia
    Moderator
    Posts: 2656
    11.09.2015 at 16:06 #20599

    Hi,

    Thank you for your feedback.
    I will notify my employer now.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    11.09.2015 at 16:05 #20598

    Hi,

    Sorry, there is no “sidebar” for the header widget to appear beside the logo.
    If you require this customization, Please contact us via our services page https://theme4press.com/services/

    As for your menu issue, Please post your website url.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 22:07 #20593

    Hi,

    This is the thread that you started https://theme4press.com/support/topic/woocommerce-update-causing-issues-with-evolve-plus-templates/

    I need FTP access and WordPress admin access. I do not need cPanel access.
    I need FTP access in order to update your woocommerce templates.

    Please kindly provide the following details via private reply.

    WordPress Login Url:
    Username:
    Password:

    Ftp Server Url:
    Port:
    Username:
    Password:

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 21:55 #20592

    Hi,

    Sorry, I have not come across that option.

    Please refer to the online documentation http://support.kreaturamedia.com/docs/layersliderwp/documentation.html#overview

    And the FAQ for more information http://support.kreaturamedia.com/faq/4/layerslider-for-wordpress/#group-1

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 21:43 #20591

    Hi,

    When you install your WordPress, your language selection should be French.
    Do not define WPLANG in the wp-config.php.

    Check that your WordPress admin -> Settings -> Site Language is correct.

    For translation, Please use this plugin. https://wordpress.org/plugins/loco-translate/

    You will need to re scan and update the po file in the plugin’s interface.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 21:35 #20590

    Hi,

    The codes for blog is in index.php

    Thanks!

    In reply to layer slider
    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 21:28 #20589

    Hi rob,

    Roman is my employer. As per his request, please kindly contact him via our contact page https://theme4press.com/send-us-an-email/

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 21:24 #20588

    Hi,

    If you need customization, Please contact us via this page https://theme4press.com/theme-customization-service/ or hire a developer from http://jobs.wordpress.net/

    Thanks!

    In reply to layer slider
    Denzel Chia
    Moderator
    Posts: 2656
    10.09.2015 at 08:42 #20578

    Hi,

    I believe we have updated our product page properly when we remove those premium plugins from our Theme.

    With reference to this page https://theme4press.com/alora-multipurpose-wordpress-theme/

    Under that heading “Two Remarkable Slider TYPES bundles for FREE”.

    Simple Theme4Press Slider, Intuitive Elastic Slider, Integrated Support For Revolution Slider And LayerSlider Premium Plugins.

    The 2 free slider refers to Theme4Press Slider and Elastic Slider.
    As for Revolution Slider and LayerSlider, we only indicates “Integrated Support”, meaning our Theme works with both premium sliders.

    And further down the page, under the heading “Full List of Features”.
    We indicated that our theme is Revolution Slider Compatible and LayerSlider Compatible. Compatible, not Included.

    We have tried our best in presenting our product, and we have no intention to mislead.

    We have also sent an email to all our existing customers, informing everyone that we had to remove the two premium sliders from our product, and it will not be available in latest version. This newsletter is also available under our Recent News column on this forum’s sidebar. https://theme4press.com/newsletter_email/layer-slider-and-revolution-slider-plugin-wont-be-included-in-the-next-theme-updates/

    Hope my explanation is clear.

    Sorry, I do not have the authority to decide on refund.

    Since you cannot contact my employer via email, what I can do now is to personally contact my employer to look at this thread.

    Thanks!