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Viewing 10 replies - 2,221 through 2,230 (of 2,656 total)
    In reply to Only 2 sliders
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 09:53 #20189

    Hi,

    We have removed the revolution slider and layerslider in the latest version of Alora Theme and Evolve Plus theme. We have also sent an email notification to customers after we did that.

    We had to remove both third party plugins from our theme because their codes are not GPL. Please kindly read the following thread for detail explanation.
    https://themes.trac.wordpress.org/ticket/26308#comment:5

    Sorry for causing any inconveniences.

    Thanks!
    Denzel

    In reply to English buttons appearing in German localization of Woocommerce
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 09:36 #20188

    Hi,

    Don’t do anything to your wp-config.php

    Perhaps you have added a define WPLANG in wp-config.php, which is not needed in current WordPress version, since they have updated to use the language chooser when installing WordPress. https://make.wordpress.org/core/tag/i18n/

    But to play safe, Please don’t remove it, Because I am not sure if your installation is pre WordPress 4.0, and whether there is any impact if that define is removed.

    In this case, I don’t think this deprecated warning will prevent the plugin from working properly.

    Thanks!

    In reply to Slider not appearing on page
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 09:14 #20186

    Hi,

    Sorry, according to our company policy, we are unable to provide third party plugin compatibility troubleshooting.

    Perhaps it’s only a cache issue. You can try activating the plugin and go to it’s admin pages to clear all the caches and see if it works. You can also try disabling caching for some of it options.

    Please kindly contact the author if you require further assistance https://wordpress.org/support/plugin/w3-total-cache

    Thanks!

    In reply to WooCommerce update causing issues with .evolve-plus templates
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 08:59 #20184

    Hi,

    The Theme was working properly with woocommerce plugin.
    woocommerce plugin recently did an update and changed the codes of the templates. woocommerce is a third party plugin and we do not have any control over what changes they made, or the date they are going to release an update.

    In my previous reply, I have posted a link and instructions to update the templates.

    If you have problem doing so, I can help you update your copy.

    Please kindly provide the following details via private reply.

    WordPress Login Url:
    Username:
    Password:

    Ftp Server Url:
    Port:
    Username:
    Password:

    (Note: To make a private reply -> Click on the “Set as private reply” check box found at lower left corner of this forum’s text box before clicking on Submit button. This will ensure that your reply is visible only to Moderator and Keymaster)

    Sorry for causing any inconveniences!

    Thanks!
    Denzel

    In reply to Footer height
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 08:46 #20183

    Hi,

    If I am not wrong, you used a third party plugin text widget “widget_black_studio_tinymce” for your footer note.

    This is not the recommended way. You should add your footer note via Theme Options -> Footer -> Custom footer instead of using a widget. The theme structure is not designed to work this way, not to mention the widget also has it’s own padding, that’s why there is too much empty space.

    Using custom css to “forcefully” bring up the footer note will result in overlapping other contents on other pages.
    Sorry, I think this is not the correct way, we should remove it, and start all over again.

    Please kindly remove the custom css and remove the text widget. Please kindly use Theme Options -> Footer -> Custom footer to enter your footer note.

    And in Theme Options -> Footer -> Number of widget cols in footer
    Please set this option to “none”, if you are not using any footer widgets, this will reduce empty space.

    After doing the above recommendations, we will see if we still require any further custom css.

    Sorry for causing any inconveniences.

    Thanks!
    Denzel

    In reply to Bootstrap Slider
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 08:22 #20181

    Hi,

    In my previous reply, I already mentioned that bootstrap slider’s slide description does not support HTML tag. br or p tags are HTML tags, they do not work in bootstrap slider description.

    Please kindly use layerslider plugin to do this.

    Please also take note that layerslider plugin and revolution plugin will be removed from the upcoming Evolve Plus version 2.0.2
    You are currently using Evolve Plus version 2.0.1 which still have those plugins bundled.

    Thanks!

    In reply to Tab anchor or tab identificator
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 08:11 #20179

    Hi,

    Regarding customization, Please kindly contact us via our service page.
    https://theme4press.com/services/

    Thanks!

    In reply to English buttons appearing in German localization of Woocommerce
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 08:04 #20177

    Hi,

    You need to re-scan the theme to update your language po and mo files.
    I recommend using this plugin. https://wordpress.org/plugins/loco-translate/

    In evolve-plus/library/woo-config.php at line 805, 811, and 820, I can see that the strings are properly localized.
    You may want to physically alter them to German, if you are unable to scan and find the strings.

    Thanks!

    In reply to Mobile Display Error
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 07:39 #20176

    Hi,

    Thank you very much for your explanation.

    For http://newlifeayahuasca.com/ and http://www.newlifeiboga.com/

    Please use the following code in Theme Options -> Custom CSS

    .menu-header {
    border: medium none !important;
    box-shadow: none !important;
    }
    #logo a {
    left: -15px;
    position: relative;
    top: 24px;
    }

    Screenshot of results.
    http://prntscr.com/89dj0v
    http://prntscr.com/89dj8q

    Thanks!

    In reply to Customising help
    Denzel Chia
    Moderator
    Posts: 2656
    27.08.2015 at 07:20 #20174

    Hi,

    Sorry, we do not have anyone staying near your area.
    If you don’t mind help remotely, you can contact us via our service page.
    https://theme4press.com/services/

    Alternatively, you can consider posting a notice on http://jobs.wordpress.net/

    Thanks!
    Denzel

Viewing 10 replies - 2,221 through 2,230 (of 2,656 total)