Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    18.07.2016 at 01:19 #29140

    Hi,

    The header in the theme was never clickable and link back to homepage.
    This requires adding codes to your header.php, which is not included in our support.
    This time round I will do it for you.

    I had log into your website and did the following.

    In header.php, the following code

    was replaced with the following.

    Now your header is clickable and links back to your homepage.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    18.07.2016 at 00:44 #29139

    Hi,

    When doing manual update.
    I recommend deleting existing theme before uploading and installing new version.

    Renaming folder name in some cases can cause weird errors, your server may load wrong files….

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    16.07.2016 at 05:19 #29080

    Hi,

    Could you tell me when the bug will be taken into account?

    This issue has been taken into account, but I do not know when the next update will be available.

    Is it possible do follow the resolution?

    Sorry, our bug reporting system is a private Git repository, not accessible for public to track the progress.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    16.07.2016 at 05:12 #29079

    Hi,

    Please try using the following in Theme Options -> Custom CSS

    @media screen and (max-width:768px){
    .custom-header {
    background-size: 100% auto !important;
    }
    }

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    16.07.2016 at 05:04 #29078

    You are welcome.

    Thank you!

    Denzel Chia
    Moderator
    Posts: 2656
    15.07.2016 at 06:35 #29041

    Hi Michael,

    You will still be getting automatic updates, but you will not be able to access this forum.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    15.07.2016 at 06:30 #29040

    Hi,

    Could be problem caused by the fatal error.
    According to my employer’s reply in another user’s thread.
    This fatal error has been fixed and he has uploaded a working copy of 2.6.8 into user accounts for download.

    Please download evolve plus from your account https://theme4press.com/my-account/
    and do a manual update

    I checked, your contact settings are correct. I am able to get a map.
    http://image.prntscr.com/image/64a2c4adb12b454aaa5b08c2d0a8817e.png

    Please let me know if you require further assistance.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    15.07.2016 at 06:19 #29039

    Hi Elen,

    I do not know if the fix is only in the templates or in the functions.
    I will have to get my employer to reply to you.

    I will inform him now.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    15.07.2016 at 02:12 #29033

    Hi,

    Please update to Evolve 2.6.8
    The proceed to checkout and update cart button is working now.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    15.07.2016 at 02:00 #29032

    Hi,

    1-My site is responsive but the Header is not.
    On tablet or smartphone, the Header is not entire.

    Please provide website URL.

    2-how can I make a simple roll hover image ?

    Please refer to this article.
    http://helplogger.blogspot.sg/2012/05/create-rollover-image-effect-change.html
    This is out of the scope of our support. You can contact us for this customization service via https://theme4press.com/theme-customization-service/

    Thank you.