Forum replies created
Hi,
If you are using a static homepage, Please edit your page and find the setting -> Slider Position. Select -> Below and update your page.
If not, Please go to Theme Options -> Header
Find the setting -> Slider Position.
Pick a position and Save Changes.
Something is wrong with the “logic” of this feature.
I had already made a bug report a few days ago.
Thank you.
Hi,
I had visited your website.
I think you had switched to using parallax slider.
If you do not want to use translation, you will have to physically change the words in the theme.
The file path is evolve-plus/library/functions/tabs-widget.php at lines 41,46,51
Our support does not include providing assistance in modifying theme codes.
You can contact us for customization service via https://theme4press.com/theme-customization-service/
Thank you
Hi,
On this site.
http://www.genetics-gsa.org/MODSupport/Mod/Support
The banner is an image in the HTML image tag.
But in our theme, your banner is a background image in a div.
An image in HTML tag and a background image in a div behaves differently.
Yes, if you have an image in HTML tag and not as a background div, it will be much easier to handle.
But this will require modifications to the theme code.
Our support does not include providing assistance in modifying theme codes.
You can contact us for customization service via https://theme4press.com/theme-customization-service/
Or you can use multiple sets of media query css to fix it in different browser widths, which is why I asked for viewport sizes.
Thank you
Hi,
Your images are linking to attachment and not linking to media file.
Please edit your gallery.
For example, look at the gallery settings in the following screen-shot.
http://image.prntscr.com/image/9d39882c0c3b4ae4a2ff05d1e29342dc.png
Regarding your customizer not loading.
Are you using the reduxframework plugin?
If not, Please install and activate it.
If you are still having issue with your customizer after activating reduxframework, you will have to disable one plugin at a time to find which plugin is causing conflict.
if it does not work, disable all other not required plugin and see if your customizer loads.
If it loads, then your server does not have enough memory to run customizer with all your plugins activated.
You can either remove some plugins or contact your web hosting company to increase your server memory.
At the mean time, you can use Appearance -> Theme Options which is more stable and requires less memory.
Thank you.
Hi,
You will need to find the correct header file in evolve-plus/templates
it’s either header_v5 or header_v6
and make the changes.
Our support does not include providing assistance in modifying theme codes.
You can contact us for customization service via https://theme4press.com/theme-customization-service/
Thank you
Hi,
I do not have access to our company server.
I do not know if your server is blocking outgoing connection or our server is blocking your incoming connection.
I will get my employer to help you.
Thank you.
Hi,
There is problem with the woocommerce template in our theme.
The update will be available soon.
Thank you for your patience.
Hi,
Increase the 55px as written in Daniel’s reply.
Increase until you are able to see your entire image height in mobile.
This now happens both on the laptop at certain screen sizes
Please use this online website.
http://viewportsizes.com/mine/
Tell me at what size you see the cut off issue.
Thank you.
Hi Ed,
It’s the same as my answer to your point a) but without wrapping in media query.
.home .entry-content {
position: relative;
top: -30px;
}
This moves up the whole content block on your homepage towards your menu.
Thank you.
Hi,
Regarding your point c)
The following custom css found on your website is causing the mobile menu to have black background.
You can change it to #fff
#wrapper .dd-container .dd-selected-text, #wrapper .dd-options li a:hover, #wrapper .dd-options li.dd-option-selected a {
background: #000 none repeat scroll 0 0 !important;
}
Regarding point a)
Please use the following.
@media screen and (max-width:768px){
.home .entry-content {
position: relative;
top: -30px;
}
}
Regarding point b)
Sorry, I do not have a good solution. It will need moving elements using absolute positioning. Don’t think it will work well.
Thank you