Forum replies created

Viewing 10 replies - 41 through 50 (of 2,656 total)
    In reply to buddypress styling important
    Denzel Chia
    Moderator
    Posts: 2656
    November 19, 2016 at 7:57 am #31213

    Hi,

    Please check your existing custom css code for syntax error.
    Any error will prevent subsequent css code to work properly.

    Thank you

    In reply to Composer margin
    Denzel Chia
    Moderator
    Posts: 2656
    November 18, 2016 at 8:13 am #31210

    Hi,

    I don’t see any strange margin on this page.
    http://www.artworkvfx.com/formation-nuke-initiation

    You are using a plugin to layout your page columns,
    Please contact your plugin’s support if you require assistance.

    Thank you

    In reply to CPU Usage Issue After Upgrading Theme to Premium
    Denzel Chia
    Moderator
    Posts: 2656
    November 17, 2016 at 9:02 am #31203

    Hi,

    You can use a cache plugin.

    W3 Total Cache

    It will cache your pages and show in static instead of processing every load.

    Thank you

    In reply to Change the brightness of the blog-typography of date, categories, comments..
    Denzel Chia
    Moderator
    Posts: 2656
    November 17, 2016 at 8:58 am #31202

    Hi,

    Please use the following in Theme Options -> Custom CSS to change the color.

    .nav-next a, .nav-previous a {
    color:#000000 !important;
    }

    Thank you

    In reply to Change the brightness of the blog-typography of date, categories, comments..
    Denzel Chia
    Moderator
    Posts: 2656
    November 16, 2016 at 9:44 am #31194

    Hi,

    It’s only possible to use a typography that’s loaded. For example, you are using open sans for your menu.
    So we can use it for next and previous navigation.

    .nav-next a, .nav-previous a {
    font-family: Open Sans !important;
    }

    Thank you.

    In reply to Change the brightness of the blog-typography of date, categories, comments..
    Denzel Chia
    Moderator
    Posts: 2656
    November 15, 2016 at 9:18 am #31163

    Hi,

    Please use the following in Theme Options -> Custom CSS to change the color.

    .entry-meta.entry-header a {
    color: #000000 !important;
    }
    .entry-categories a {
    color: #000000 !important;
    }
    .comment-count a {
    color: #000000 !important;
    }

    Use this colorpicker to get your required color hex code.
    http://colorpicker.com

    Thank you

    In reply to WooCommerce Account Page & Shipping/Billing Address
    Denzel Chia
    Moderator
    Posts: 2656
    November 15, 2016 at 9:03 am #31162

    Hi,

    They see a header that says shipping address but the billing address is listed instead

    Yes, I can see this issue.
    However, I am not able to resolve this.
    I will need to get our developer to login and investigate this issue.

    I am going to contact our developer now.
    Please wait for reply.

    Thank you

    In reply to Menu
    Denzel Chia
    Moderator
    Posts: 2656
    November 14, 2016 at 10:12 am #31157

    Hi,

    Our support scope includes showing customer how to use our theme features.
    And some simple custom css customization.

    For long list of customization or customization that involves editing theme files, you can contact our developer for customization service.
    https://theme4press.com/theme-customization-service/

    Thank you

    In reply to WooCommerce Account Page & Shipping/Billing Address
    Denzel Chia
    Moderator
    Posts: 2656
    November 14, 2016 at 9:56 am #31156

    Hi,

    Regarding point 1,
    Yes, the registration only includes a name and email address.
    You will be prompt to enter shipping address when you checkout.
    You can switch to Twenty Fifteen Theme and see that it’s the same.

    Regarding point 3,
    Please give me your buyer test account details, I need to go through the process to see your issue.

    Thank you

    In reply to WooCommerce Account Page & Shipping/Billing Address
    Denzel Chia
    Moderator
    Posts: 2656
    November 12, 2016 at 8:55 am #31146

    Hi,

    I do not know why the address details are hidden by theme style codes, maybe there’s a setting I do not know.
    I had added some custom css in Theme Options -> Custom CSS
    Now your Change Address is showing up properly in your account.

    Regarding your point 1 and 3
    Sorry, I don’t understand the issue. Please explain in more details.

    I had disabled some plugins during troubleshooting.
    Please check your plugins, I may have enabled some plugins wrongly. Sorry about that.

    Thank you

Viewing 10 replies - 41 through 50 (of 2,656 total)