Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 04:32 #26786

    Thank you for your reply.

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 04:30 #26785

    Hi,

    Sticky menu is not overlapping main menu now.
    It’s difficult for me to match it for you.

    Previously you had enter the following codes in your Theme Options -> Custom CSS

    .sticky-header .nav {
    float: left;
    margin-left: 25px;
    }

    Look for it and remove it. It will let the sticky menu go back to the same left alignment as main menu.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 04:23 #26784

    Hi,

    Download latest Evolve+ 2.6.0 from your account. https://theme4press.com/my-account/
    Use FTP to download a copy of your existing version 1.9 and save as a backup copy.
    Then deactivate and deleted your theme and install Evolve+ 2.6.0 manually.
    https://theme4press.com/docs/theme-installation-update/

    Follow on screen instruction to install required plugins, such as reduxframework and theme4press core plugin.

    Remember to clear server cache or cache plugin’s cache content.
    Remember to clear browser history.

    Your update from 1.9 to 2.6.0 will definitely give you a lot of problems because it a great jump from 1.9

    I will try my best to help you out.

    Do this only when you have the time and don’t freak out.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 04:15 #26783

    Hi,

    This is a restriction on your web hosting. Please get your web hosting company to help.
    Please refer to the following for more details.
    http://stackoverflow.com/questions/1846882/open-basedir-restriction-in-effect-file-is-not-within-the-allowed-paths

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 04:12 #26782

    Hi,

    Please use the following in Theme Options -> Custom CSS

    .col-sm-12.col-md-3.content-box.content-box-1 {
    width: 22% !important;
    }

    This should fix the issue in Mac desktop Safari.
    Please see screenshot.

    On mobile device smaller than iPad portrait size, such as iPhone.
    All the content boxes will be vertical “full-width” this is the correct behavior.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 03:53 #26780

    Hi,

    Thank you for your reply.

    I will mark this as resolved.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 02:27 #26777

    Hi,

    I will report this issue to my employer.
    Please wait for a fix in the next Theme Update.

    This will require fixing scripts that are beyond my knowledge, so I cannot provide a temporary fix. Will have to let our developers handle these.

    Thank you for your patience.

    Denzel Chia
    Moderator
    Posts: 2656
    20.04.2016 at 02:07 #26773

    Hi Everybody,

    I will close this thread now.
    If you have any issue, Please open your own thread.

    https://theme4press.com/support/topic/theme4press-support-forums-rules-please-read/

    It’s easier for me to help and more organized.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    19.04.2016 at 03:16 #26699

    Hi,

    Please clear your browser history ( everything ) before re-visiting your website.

    You are seeing weird issues, because browser is serving cached content ( old content ) mixed with new.

    You are not seeing anything weird in Chrome probably because it’s history has already been clear before you view your website.

    This is the first time I visit your site. So it looks fine to me.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    19.04.2016 at 03:08 #26698

    Hi,

    I had visit your site.
    http://webmarketing.piel-direkt.de/?page_id=3294

    There is no javascript error.

    There is new theme version 2.6.0
    Please update to version 2.6.0 as well as update the Theme4press core plugin.
    Check if it works for you.

    If you are still having issues.
    Please post your shortcode here.
    I will try it out on my test site.

    Sorry for all this inconveniences.

    Thank you