Ok, well after a fourth try it appears that the update has worked. I don’t know exactly why? I have my site to default to the WordPress 2020 theme if anything happens to the Evolve theme. When I renamed the old version in cPanel, I went back and refreshed the theme page in the wordpress dashboard. I noticed the old 2.9.9.3 version was deactivated and a weird “phantom” version of Evolve was active. I activated TwentyTwenty theme instead and then proceeded to upload the 2.9.9.5 zip file, extracted it, and then refreshed the theme page back in the wordpress admin panel. When I activated 2.9.9.5, everything went as it should have to start with. I am assuming this time the update worked because I activated a different theme during the update process. I know this is not required according to your directions. I have seen some fluky things with 2.9.9.3 (such as the theme refusing the recognize it needed to be updated) so maybe there was another quirk with this somewhere? Anyway, it appears like it is finally working as it is supposed to. Thanks!

Ok, I had been dragging my feet on updating to the most recent version because it looked a little complicated, but I went ahead and did it on all my websites. I am very pleased with the results. Several unrelated issues under the “site health” area were resolved, I am very pleased.

However, this particular “Testimonial Shortcode” issue is still not resolved with the update. If I update the main page once, the shortcode displays one testimonial, then when it cycles to the second, all the text immediately disappears. When I update the page again, it works normal again! If you visit our site, it is working right now. If you would like me to intentionally leave it in the not working condition so you can see it, let me know.

1. WordPress version? – 5.2.3
2. Evolve+ version? – 2.9.7
3. PHP version? – 7.2.7
4. Are you using Gutenberg or Classic Editor? – Gutenberg – I am using a “classic” block though in order to use the theme4press shortcodes.
5. Component Shortcodes plugin version? – 1.0.0

This worked great. Thanks so much!

Oops, I did not expect it to actually display the code! Let me try this again. I removed the [ from the beginning of each of the three sections.

col_4_component background_color=”” background_color_2=”” background_color_fill=”flat” background_color_linear=”vertical” background_image=”” background_repeat=”no-repeat” background_position=”left top” background_attachment=”scroll” background_attachment_parallax=”no” full_width=”yes” padding=”2rem” class=”” id=””]First Column[/col_4_component]
col_4_component background_color=”” background_color_2=”” background_color_fill=”flat” background_color_linear=”vertical” background_image=”” background_repeat=”no-repeat” background_position=”left top” background_attachment=”scroll” background_attachment_parallax=”no” full_width=”yes” padding=”2rem” class=”” id=””]Second Column[/col_4_component]
col_4_component background_color=”” background_color_2=”” background_color_fill=”flat” background_color_linear=”vertical” background_image=”” background_repeat=”no-repeat” background_position=”left top” background_attachment=”scroll” background_attachment_parallax=”no” full_width=”yes” padding=”2rem” class=”” id=””]third column[/col_4_component]