Thank you very much. I’ve been in touch with wpengine and they seem to think that CDN is causing some problems at the moment, so they have disabled it temporarily.
Do you think that disabling CDN will cause any other problems to my site please?
I’ve tried again and everything is working completely fine in the staging environment. I have uploaded the staging environment to the live production environment and not only are the three bars on the menu not showing in Safari, but the mobile version on both Chrome and Firefox have completely lost the formatting.
I’m with wpengine.com The environments should be the same and both are running PHP 7.3 and Evolve Plus 2.9.8
I don’t know what else to do.
Thank you very much for your response. I have made a staging environment and upgraded to PHP 7.3 and Evolve Plus 2.9.8.
Although the three bar problem seems to be solved, during the upgrade I have lost some of the widget areas (footer on every page and the sidebars on some of the pages). Is there any way that this information can not be lost, so that I don’t need to set it all up again when I try to make the upgrade changes to the live version please?
Unfortunately the problem has occurred again.
I have two copies of this site; the live copy and the production copy of the live site: both are running WP 5.1.1 and Evolve plus 2.9.6
The only difference is one site is running PHP 7.2 and the other PHP 7.3
The menu bars display on the PHP 7.2 version but are missing on the PHP 7.3 version.
Do you have any thoughts why this might be please? The custom CSS code (that you gave me above) is in place in both versions.
Thank you for your time.