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  • Nick Winton
    Spectator
    September 2, 2015 at 2:17 am #20333

    I’ve been trying to customise the Evolve Pro theme and am finding it hard with so little explanation of what the various options mean e.g. Layout Style (Boxed/Wide). However my problem is that having made many selections I get an error message saying:
    Fatal error: Unsupported operand types in /var/sites/n/nickthenonexec.com/public_html/wp-content/themes/evolve/custom-css.php on line 40

    I have no entries in the Custom CSS box.

    Closing all browsers and restarting WordPress in a new window didn’t fix the problem nor did a reboot of my PC. Finally I reset the theme and the problem resolved although I had to re-enter all my set up selections. Now it has happened again I am unwilling to reset the theme as it will take too long to recreate all the customisation.
    Please can you advise what to do to resolve the problem.
    Thanks

    Nick Winton
    Spectator
    Posts: 13
    September 18, 2015 at 4:37 pm #20773

    Hi Denzel
    I am still unable to make changes to the Bootstrap Slider. The debug was always off and any code entered into the button disappears after leaving and returning to that option.
    I have re-enabled your access to the site so you can have a look.
    Sorry if it’s my lack of understanding about using your theme. I would love to have more comprehensive user information.

    Denzel Chia
    Moderator
    Posts: 2672
    September 19, 2015 at 5:36 am #20781

    Hi,

    Using previously provided information, I am unable to log in to your WordPress admin. Please see screenshot http://prntscr.com/8hxvw7

    Please provide the following details in private reply

    FTP server url:
    FTP username:
    FTP password:

    WordPress admin url:
    username:
    password:

    Thanks!

    Nick Winton
    Spectator
    Posts: 13
    September 19, 2015 at 1:29 pm #20788
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Posts: 2672
    September 20, 2015 at 7:55 am #20791

    Hi,

    You had set the Slides to “Off”. I turned all back to “On”.
    I also added the correct HTML code for your slider buttons.

    All working properly now. Please see screenshot. http://prntscr.com/8iblgv
    No errors or warnings..

    For the button html code, you only need to replace the word “Learn more” as well as the google.com url.

    Thanks!

    Nick Winton
    Spectator
    Posts: 13
    September 21, 2015 at 1:22 pm #20800

    Denzel
    There is a more fundamental problem which is still not resolved.
    1) I turned off the two slides on Bootstrap slider that were not needed.
    2) I amended the target for the link
    3) The error appeared on the slider and the button code reverts to the error message I gave you before. When I replace my amended button code with yours and save it, the change does not remain and it reverts to error. See Slide 3 on the slider which is the only one I changed.

    What is happening that code that I enter is not saving? This has been going on a considerable time and wonder why my installation of your theme is so unreliable. Please can you help me to get it running properly.
    Thank you.
    Nick

    Denzel Chia
    Moderator
    Posts: 2672
    September 21, 2015 at 7:20 pm #20807

    Hi,

    Sorry, I have no idea why you are unable to apply the correct HTML code.
    I have no idea what you did to trigger those errors.

    I had logged into your site and applied the HTML to your 3rd slide button.
    I did it probably less than 5 seconds without any error.

    I think it could be your internet connection or computer is not stable.
    Please try using firefox browser when you are in WordPress admin.

    Thanks!

    Rob Berezowski
    Spectator
    Posts: 1
    November 8, 2015 at 1:21 pm #21878

    Hi,

    I am also getting the unsupported operand type in custom-css.php file. This is on a fresh installation.

    It is a shame that the support team have not resolved this and it is a bit worrying as I have just purchased the plus theme.

    to resolve it, I removed the + 20 on line 40 of the custom-css.php file. I expect that this will return when there is an update. the orignal line was:

    $evolve_min_width_px = $evolve_width_px + 20;

    it now reads:

    $evolve_min_width_px = $evolve_width_px;

Viewing 7 replies - 11 through 17 (of 17 total)