Forum replies created

Viewing 10 replies - 121 through 130 (of 2,656 total)
    In reply to Table content not readable on tablet and mobile
    Denzel Chia
    Moderator
    Posts: 2656
    October 23, 2016 at 5:49 am #30815

    Hi,

    Thank you for your reply.
    I will get my employer to contact our developer to look into your issue now.

    Sorry, I do not have direct contact with our developer and will not know when our developer has taken a look or provided a fix, unless I get a personal message from my employer.

    I apologize for our inefficient internal communication.

    Thank you.

    In reply to Blog Template
    Denzel Chia
    Moderator
    Posts: 2656
    October 23, 2016 at 5:41 am #30814

    Hi,

    That would require modification to theme codes, which is not covered in our support.
    Please contact our developer for this customization service.
    https://theme4press.com/theme-customization-service/

    Thank you

    In reply to Bootstrap Slider
    Denzel Chia
    Moderator
    Posts: 2656
    October 22, 2016 at 10:12 am #30802

    Hi,

    This is how you check for plugin conflict.

    1) If you are using a server cache or cache plugin, please kindly clear it’s cache content and disable it.
    2) Proceed to disable one plugin at a time, clear browser history and re-visit your slider.
    Do this until you find the plugin that’s causing this issue, Please replace with an alternative plugin

    Thank you

    In reply to not receiving new comment notifications or contact us notifications.
    Denzel Chia
    Moderator
    Posts: 2656
    October 22, 2016 at 10:06 am #30801

    Hi,

    Please check with your web hosting company.
    Your web hosting should allow PHP mail function to work.

    If your web hosting company requires you to use SMTP, you can use this plugin.
    https://wordpress.org/plugins/wp-mail-smtp/

    Thank you

    In reply to Table content not readable on tablet and mobile
    Denzel Chia
    Moderator
    Posts: 2656
    October 22, 2016 at 9:57 am #30799

    Hi,

    Yes, your message is in private reply.

    Thank you

    In reply to Table content not readable on tablet and mobile
    Denzel Chia
    Moderator
    Posts: 2656
    October 21, 2016 at 9:50 am #30791

    Hi,

    Please provide the following access details in Private Reply.

    WordPress login URL
    WordPress username
    WordPress password

    FTP server URL
    FTP username
    FTP password
    FTP port

    Our developer needs these information to login to your website to investigate this issue.

    Thank you
    Denzel

    In reply to Bootstrap Slider
    Denzel Chia
    Moderator
    Posts: 2656
    October 21, 2016 at 7:30 am #30790

    Hi,

    Please check for plugin conflict.

    Thank you

    In reply to Custom Fonts
    Denzel Chia
    Moderator
    Posts: 2656
    October 21, 2016 at 7:27 am #30789

    Thank you for your reply.

    In reply to Table content not readable on tablet and mobile
    Denzel Chia
    Moderator
    Posts: 2656
    October 21, 2016 at 6:59 am #30788

    Hi,

    Sorry, I can’t solve this issue.
    I am going to get my developer to take a look at this.

    Thank you

    In reply to Custom Fonts
    Denzel Chia
    Moderator
    Posts: 2656
    October 20, 2016 at 8:13 am #30766

    Hi,

    Do you have all the 4 files uploaded?
    It will not work with only ttf file type.

    Thank you

Viewing 10 replies - 121 through 130 (of 2,656 total)