Forum replies created

Viewing 10 replies - 151 through 160 (of 2,656 total)
    In reply to Moved: Reply To: Fatal error after update to evolve 2.6.8
    Denzel Chia
    Moderator
    Posts: 2656
    October 12, 2016 at 6:48 am #30659

    Hi,

    I can login to your website.
    You are using Evolve Plus 2.6.8 which is the latest available version.
    I cannot see any Fatal Error.

    Please tell me how to replicate this issue.

    Thank you

    In reply to Portafolio two columns
    Denzel Chia
    Moderator
    Posts: 2656
    October 12, 2016 at 6:41 am #30658

    Hi,

    There is difference in css code between those two pages.
    I do not know the cause of the issue.
    I already mention that another customer had experienced this issue and I had already reported it to our developer. You can wait for a fix in the next theme update or allow me to try and use custom css to fix it for you.

    Please let me know if you want me to proceed.

    Thank you

    In reply to Sidebar size (Evolve Theme)
    Denzel Chia
    Moderator
    Posts: 2656
    October 12, 2016 at 6:29 am #30657

    You are welcome.
    Thank you.

    Please open a new thread if you have any new questions.

    Thank you

    In reply to Moved: Reply To: Fatal error after update to evolve 2.6.8
    Denzel Chia
    Moderator
    Posts: 2656
    October 11, 2016 at 7:39 am #30643

    Hi,

    Please provide the following details in Private Reply.

    WordPress login URL
    WordPress username
    WordPress password

    FTP server URL
    FTP username
    FTP password
    FTP port

    I will need to login to fix your issue.

    Thank you

    In reply to Inserting Paypal button into Bootstrap slider?
    Denzel Chia
    Moderator
    Posts: 2656
    October 11, 2016 at 7:35 am #30641

    Hi,

    The button field has to be able to parse shortcode, which means it has to be able to convert shortcode into HTML. This will require editing theme codes, which is not covered in our support.

    Please contact our developers for this customization service.
    https://theme4press.com/theme-customization-service/

    Thank you

    In reply to Responsive theme ?
    Denzel Chia
    Moderator
    Posts: 2656
    October 11, 2016 at 7:29 am #30640

    Hi,

    Your image is too long to be fitted properly in mobile.

    Please create another header image which is suitable to be used in mobile header and upload to your website.

    Provide me the URL of your newly created mobile header image.
    I will try to use Custom CSS to apply it as mobile header background image using @media query.

    I will need to login to your website to try out the custom css code.
    Please provide WordPress login access in Private Reply.

    Thank you

    In reply to Portafolio two columns
    Denzel Chia
    Moderator
    Posts: 2656
    October 11, 2016 at 7:09 am #30639

    Hi,

    Another customer has reported having similar issue.
    https://theme4press.com/support/topic/portfolio-display-not-working/
    I do not know what’s the solution provided by our developer.

    I think it could be a css issue.
    Please try using the following in Theme Options -> Custom CSS

    .page-template-portfolio-two-column-php .portfolio-item {
    height: auto !important;
    width: 49% !important;
    }

    If it does not work for you,
    Please provide WordPress login details and FTP server login in Private Reply.
    I will get our developer to take a look at this issue.

    Thank you.

    In reply to Mega Menu Color
    Denzel Chia
    Moderator
    Posts: 2656
    October 11, 2016 at 7:03 am #30638

    Hi,

    I cannot find the custom css in your source code.
    You are using cloudflare, please clear it’s cache content, so as to allow updated content to load on your front end.

    The following custom css will change the menu item color of your “child” menu items.

    ul.nav-menu li ul li a {
    color: #fff000 !important;
    }

    You can change #fff000 to your required color hex code.

    Thank you

    In reply to Portfolio Display Not Working
    Denzel Chia
    Moderator
    Posts: 2656
    October 10, 2016 at 1:35 pm #30621

    Hi,

    My employer ask for your cpanel login details.
    Please reply in Private.

    He will get our developer to login and take a look at your issue.

    Thank you

    In reply to Issues with Portfolio
    Denzel Chia
    Moderator
    Posts: 2656
    October 10, 2016 at 9:55 am #30615

    Hi,

    Sorry to keep you waiting. I do not have direct communication with our developer.
    I just contacted my employer again to ask for his help to get our developer to look into this issue.

    Very sorry to keep you waiting.

    Thank you

Viewing 10 replies - 151 through 160 (of 2,656 total)