Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 16:36 #18517

    Hi,

    I don’t think it is a bug in the theme4press slider.

    It works properly on our demo site across all browsers and so far I have not heard from other customer having similar problem with your site.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 06:38 #18508

    Hi,

    I visited your website and see that you already has a transparent header.

    You can proceed with using the layerslider, you will need to experiment with it.
    There is documentation within it’s interface.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 06:25 #18506

    Hi,

    Please kindly continue to use revolution slider if it works properly for you.

    The rectifications that you made has taken effect, I am not seeing any javascript imposed style codes on any Div tag now. Your revolution slider looks the same in both Firefox and Chrome browser now.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 06:00 #18505

    Hi,

    I have already provide a solution https://theme4press.com/support/topic/removing-the-space-between-the-header-and-the-page/#post-18502

    Since you have started a new thread for this logo issue, Please kindly reply only to this thread.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 05:54 #18504

    Hi,

    On this site http://test2.ioniaisd.org/
    You are using header #. The file is in Alora/framework/header/header-v1.php
    at line 6 there is the following codes.

    <a href="<?php echo esc_url( home_url( '/' ) ); ?>">

    You will have to use a child theme and copy over the correct file and folder structure and change this link to point to your parent site.

    This is customization and We do not provide customization support in this forum. I can only guide you to the file.

    That’s all the information we can provide. Hope it’s useful.
    Please kindly hire a developer if you require assistance in customizing your site.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 05:40 #18502

    Hi,

    Please use the following in Theme Options -> Custom CSS

    .logo {
    float: none !important;
    margin: 20px auto !important;
    max-width: 500px;
    width: 100%;
    }

    Please note that the logo has to remain in between the top bar and the menu, so that it does not overlap other items when you view it in mobile.

    Result. http://prntscr.com/7l1wr4

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    25.06.2015 at 05:14 #18501

    Hi,

    It’s not possible to turn off responsiveness.
    It’s not written as a plugin or part of the theme, whereby you can temporary remove it.
    It’s how the whole theme is built, the whole structure and it’s style codes are built with that in mind.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    24.06.2015 at 17:43 #18488

    Hi,

    You are using wp super cache plugin, which is why you only see the problem in chrome. You need to clear it’s cache for all pages to update. And probably clear browser cache too.
    Actually it looks the same in firefox, safari, and chrome, all heights are shortened.
    See my screenshots

    http://prntscr.com/7ku5bz

    http://prntscr.com/7ku5nx

    http://prntscr.com/7ku63r

    I think this is caused by a plugin that loads javascript.
    Please see screenshot of my firebug console.
    http://prntscr.com/7ku9xm

    You can notice that a script has added position: relative; z-index: 5; height: 131px; to <div class='header-wrapper'>
    and added position: relative; z-index: 3; to many other subsequent Div tags

    If you look at my screenshot, I am using header #3
    You can see that there is no additional style codes to <div class='header-wrapper'> or subsequent Div tags.

    By looking at the codes, I have no idea which plugin is causing this conflict.
    Please disable plugins one at a time and disable your super cache to find the conflicting plugin.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    24.06.2015 at 17:01 #18485

    Hi,

    Please use the following codes in Theme Options -> Custom CSS

    #main {
    padding: 0 !important;
    }

    Screenshot of result. http://prntscr.com/7ktsj7

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    24.06.2015 at 16:55 #18484

    Hi,

    Please kindly post your website url to the slider.
    We need to see it in order to investigate and provide a solution.

    Thanks!
    Denzel