Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    17.06.2016 at 03:58 #28451

    You are welcome!
    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    16.06.2016 at 03:22 #28435

    Hi,

    Currently the theme ( Evolve Plus 2.6.6 ) uses the site title which is found in Settings > General as the logo’s alt

    If you want to make changes.
    Depending on which header you are using, the files are located in evolve-plus/templates/ folder

    You will have to copy it to your child theme, maintaining the folder and file structure so that it overrides the file in the parent theme.
    You can do your edit in the newly copied file.

    For every theme update you will need to compare your child theme file with parent theme file for any updates that has to be included.

    If you require assistance in this customization, you can contact us for this service via https://theme4press.com/theme-customization-service/

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    16.06.2016 at 03:11 #28434

    Hi,

    Please check that you have settings to add username and password.
    You should be able to find them in Appearance -> Theme updates
    If not, you are using a very old version.

    If you are able to find the settings, it could be either your username or password is wrong, or your server is unable to communicate with our company server.

    At the moment, Please download the latest version from your account.
    And do a manual update.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    16.06.2016 at 03:07 #28433

    Hi,

    Please go to Theme Options -> Header -> Header Widgets
    Find the setting -> Number of widget cols in header
    Select the first option and save changes.

    Please clear your cache plugin or server cache, if there is any.

    Please get back to me, after you had done the above.
    We will proceed with using Custom CSS to fix remaining issues.

    Thank you

    Denzel Chia
    Moderator
    Posts: 2656
    16.06.2016 at 03:00 #28432

    Hi,

    Don’t think it has to do with your child theme.

    If you are not able to find Appearance -> Theme Updates
    Then your theme is too old.

    If not, either your username password is wrong or your server is unable to communicate with our company server.

    At the moment, Please download the latest version from your account.
    And do a manual update.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    16.06.2016 at 02:34 #28431

    Hi,

    Something is wrong with your copy and pasting.
    Please take a look at the codes I had provided in previous reply.

    Remove the parts that says and in the codes that you had pasted in your custom css.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    15.06.2016 at 05:23 #28422

    Hi,

    Follow the steps on this page.
    https://gtmetrix.com/wordpress-optimization-guide.html

    You will need these plugins

    W3 Total Cache

    Smush – Optimize, Compress and Lazy Load Images

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    15.06.2016 at 05:16 #28421

    Hi,

    They were disabled in mobile view by design.

    You can enable them by using the following in your Theme Options -> Custom CSS

    @media screen and (max-width:768px){
    .carousel-caption p {
    display: block !important;
    font-size: 12px;
    }
    .carousel-inner .item, .carousel-inner img {
    min-height: 300px !important;
    }
    .carousel-caption h2 {
    font-size: 20px !important;
    }
    .carousel-control {
    display: block !important;
    }
    }

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    15.06.2016 at 04:53 #28420

    Hi,

    That widget is not for google adsense.
    That widget is for adding image and a simple affiliate link.

    Please find a suitable google adsense plugin from https://wordpress.org/plugins/.

    Thank you.

    Denzel Chia
    Moderator
    Posts: 2656
    14.06.2016 at 05:50 #28398

    Hi,

    I had added back the temporary fix.
    http://kidinventor.com/groups/

    Your FTP info is in private reply.
    Only moderators can see it.

    You can change your FTP password after the issue is fixed.

    Thank you for your patience.

    Regards,
    Denzel