Forum replies created

Viewing 10 replies - 541 through 550 (of 2,656 total)
    In reply to missing slider arrows
    Denzel Chia
    Moderator
    Posts: 2656
    14.06.2016 at 05:37 #28397

    You are welcome!

    Thank you!

    In reply to How to display youtube video in a modal or lightbox?
    Denzel Chia
    Moderator
    Posts: 2656
    14.06.2016 at 05:30 #28396

    Hi,

    You can use the following HTML codes in your Text Editor.

    Youtube Video

    Please see my screen-cast for more details.
    http://screencast-o-matic.com/watch/cD12eUib7W

    Thank you.

    In reply to The Side Bar is not showing on some pages
    Denzel Chia
    Moderator
    Posts: 2656
    13.06.2016 at 06:48 #28359

    Hi,

    Thank you for the FTP information.
    I will let our developer know about this.

    Sorry, I do not have an estimate time of completion.
    I will keep you posted if I receive any information.

    Thank you.

    In reply to The Side Bar is not showing on some pages
    Denzel Chia
    Moderator
    Posts: 2656
    11.06.2016 at 04:35 #28332

    Hi,

    Please provide FTP access details in private reply.
    Our developers may need to login to your server to troubleshoot these issue.

    Thank you.

    In reply to The Side Bar is not showing on some pages
    Denzel Chia
    Moderator
    Posts: 2656
    11.06.2016 at 04:26 #28331

    Hi,

    The following is not blog page, it’s category page.
    http://kidinventor.com/category/blog/

    The setting is in Theme Options -> Blog -> General -> Blog Archive/Category Sidebar
    I had selected sidebar 1 for you.

    Regarding buddypress sidebar.

    I cannot pinpoint what’s causing the issue, so I modified the template to use sidebar 2.

    That’s a modified hard coded fix, not a real solution.
    I had revert back to theme’s original codes in buddypress.php for version 2.6.6
    And the buddypress.php is still not working properly.
    http://kidinventor.com/groups/ ( not working now )

    Please wait for a fix from our developers.

    Regarding product category.
    http://kidinventor.com/product-category/costumes/
    I cannot find what’s causing this issue.

    Please wait for a fix from our developers.

    Thank you.

    In reply to missing slider arrows
    Denzel Chia
    Moderator
    Posts: 2656
    11.06.2016 at 03:46 #28330

    Hi,

    Your website URL contains www but the URL that loads your files does not.

    Login to WordPress.
    Go to Settings -> General
    Your WordPress Address (URL) and Site Address (URL) has to be identical in order to prevent CORS issue.

    Thank you

    In reply to The Side Bar is not showing on some pages
    Denzel Chia
    Moderator
    Posts: 2656
    10.06.2016 at 05:59 #28322

    Hi,

    Never mind, I managed to login to your site and edited your buddypress.php
    I cannot pinpoint what’s causing the issue, so I modified the template to use sidebar 2.

    Please keep copy of evolve-plus/buddypress.php
    In case it’s still not fixed in the future, you can re-apply it after theme update.

    Thank you.

    In reply to The Side Bar is not showing on some pages
    Denzel Chia
    Moderator
    Posts: 2656
    10.06.2016 at 05:35 #28321

    Hi,

    As mention in my previous reply.
    I will also need FTP access details.

    By the way, Both Evolve Free Theme and Evolve Plus theme uses the same codes for buddypress template.
    I do not know why you can get it to work on free version but not paid version.
    If I cannot find out the problem, I will just add a sidebar for you.

    Thank you

    In reply to The Side Bar is not showing on some pages
    Denzel Chia
    Moderator
    Posts: 2656
    10.06.2016 at 03:40 #28319

    Hi,

    That’s a buddypress page.
    Something could be wrong with the buddypress template within the theme.

    Please provide WordPress admin login access details and FTP access details in Private reply.

    I will try to see if I am able to fix it,
    if not, I will let our developers look into it.

    Thank you.

    In reply to Evolve: Mobile Responsive Front Page
    Denzel Chia
    Moderator
    Posts: 2656
    10.06.2016 at 03:25 #28318

    Hi,

    You have jetpack plugin.

    What’s showing up on mobile phone is the Jetpack’s mobile theme.

    Please disable the jetpack’s mobile theme module.
    https://jetpack.com/support/mobile-theme/

    Thank you.

Viewing 10 replies - 541 through 550 (of 2,656 total)