Forum replies created
Just to give a clarification (and I realize that it will sound a bit strange) – issues such as the one described by Terry can be easily fixed – just clear the cache SEVERAL TIMES. CTRL+F5 on Windows, CMD+SHIFT+R on a Mac, but not once, more) After updating to WordPress 5.6 on one of our test installations, I’ve had the same problem with Customizer, only widgets were shown. After clearing the cache 5 times or so, everything came back to normal. That happened on Chrome. Please try it, especially you, Terry. Let me know how it works out. And I’m still waiting for somebody to send me access, so I can investigate the problems – we aren’t able to recreate them yet. Send the access to [email protected], DO NOT give it here in the thread. Thanks!
Could you please give me access to your admin area? But not here, send it to [email protected]. I might require FTP as well. Thanks.
Screenshots won’t really help. We need access. Could you give me access in a private message? FTP and admin area. Thanks.
The problem is, that we are not able to recreate any problems on WordPress 5.6. The working assumption is that something else is causing the conflict. Can somebody give feedback on this? If deactivation of some plugin solved the problem? Or let us see the error while it is still happening? Thanks.
Most importantly, it works now. Happy to hear that, have a nice weekend!
Hi Randy, if the plugin disabling won’t work, please send me access – we will take a look.
Hello. Thank you. I must say, that you are the only one reporting problems and most likely, that they aren’t related to our theme because after all the checks the theme is working flawlessly with WordPress 5.6. Please try the following: 1. Clear your cache (CTRL+F5 on Windows or CMD+SHIFT+R on a Mac) and if this doesn’t work then 2. Deactivate all your plugins and if the website functions normally, then start activating them one by one until you see the symptoms again. Then you will know what’s causing the problem. Do let me know if it works and if it doesn’t, please send access to your admin and FTP in a private message. Thanks.