Forum replies created

    Evgeny
    Keymaster
    Posts: 223
    November 17, 2019 at 10:59 am #44371

    In the meanwhile use this in additional CSS:
    .ekko-lightbox-nav-overlay a:hover {
    background: none;
    box-shadow:none;
    border-style:none;
    }

    Evgeny
    Keymaster
    Posts: 223
    November 17, 2019 at 10:33 am #44370

    Thanks for the update. BTW, we are about to launch a new version with many fixes, including compatibility improvement with WP 5.3 There are no severe problems, but there are some things which could be improved and they were improved.

    Evgeny
    Keymaster
    Posts: 223
    November 15, 2019 at 12:45 am #44368

    Apparently, it is not theme related – one of the websites is working properly. We haven’t seen any problems on our test websites. Try to see what is different – maybe, the PHP version? some plugin is causing problems?

    Evgeny
    Keymaster
    Posts: 223
    October 31, 2019 at 8:14 am #44346

    Yes, sorry we didn’t suggest that – that works without a doubt, we were looking for a general solution, because this shouldn’t happen. We will soon update the theme and hopefully, the problem will go away and custom CSS will not be needed.

    Evgeny
    Keymaster
    Posts: 223
    October 30, 2019 at 1:31 pm #44343
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 223
    October 29, 2019 at 8:08 am #44333

    No, if the logo is OK – then I do not need any additional access. The fix (and the only thing I did, actually) is to increase the size in pixels of images used in post thumbnails. Then, after the images are regenerated with the plugin, WordPress starts using better quality versions. It is done in functions.php. I just changed two numbers, that’s it.

    Evgeny
    Keymaster
    Posts: 223
    October 28, 2019 at 5:14 pm #44331
    This reply has been set as private.
    Evgeny
    Keymaster
    Posts: 223
    October 28, 2019 at 4:45 pm #44330

    Yuval, I checked – the logo has nothing to do with the theme or what I did. It does, however, have something to do with your server settings. You see, the logo on the frontend is displayed with a trailing slash. But for some reason (server settings) your images are only displayed when there is no trailing slash. It works like this: https://ozrider.com/wp-content/uploads/2019/10/OzRider_Bk_web1_3500x2100.png, but doesn’t work like this: https://ozrider.com/wp-content/uploads/2019/10/OzRider_Bk_web1_3500x2100.png/. So my solution would be to try and put this into your .htaccess:
    RewriteEngine on
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteCond %{REQUEST_URI} /$ [NC]
    RewriteCond %{REQUEST_FILENAME} .*\.(png|jpg|gif|jpeg)$ [NC]
    RewriteRule ^(.*)/$ $1 [R=301,L]

    This should work, but I do not want to try this without FTP access. The access you gave me leads to an empty directory instead of your website, so it is of no use, unfortunately. Try the solution I’ve given. Talking to your hosting company’s support is also a good idea. I will stress out again – this thing has absolutely nothing to do with the theme nor my changes.

    Evgeny
    Keymaster
    Posts: 223
    October 28, 2019 at 4:18 pm #44329

    There seems to be a problem with private messages – I do not get noticed when they are being sent. The logo has nothing to do with the fix, it shouldn’t be connected anyway. The file that is used for the logo doesn’t exist. Maybe the thumbnails regenerator had something to do with it. I will have a look now.

    Evgeny
    Keymaster
    Posts: 223
    October 26, 2019 at 10:24 pm #44320

    Unfortunately, not yet. Please upgrade your PHP version to 7.2. also, Customize doesn’t work, 403 Error. There are other PHP errors as well. When you switched to the new PHP version, please provide FTP access as well. Thanks.