Forum replies created

    In reply to content boxes
    Evgeny
    Keymaster
    Posts: 1010
    23.01.2020 at 10:18 #44551

    UPD: no need for your login data. The problem is not just in your installation. We will be issuing a fix today.

    Evgeny
    Keymaster
    Posts: 1010
    23.01.2020 at 10:16 #44550

    Thank you for your patience.

    Evgeny
    Keymaster
    Posts: 1010
    23.01.2020 at 10:07 #44548

    Yes, there is actually progress. WE’ve found the problem – it is not in our coding, it is in the Kirki Framework our theme is based upon. We will issue a fix today or tomorrow the latest to everybody (theme update)

    In reply to content boxes
    Evgeny
    Keymaster
    Posts: 1010
    23.01.2020 at 10:04 #44546

    Hello. Please allow access to your admin area and FTP – we will take a look to see what is going on.
    Thanks.

    Evgeny
    Keymaster
    Posts: 1010
    21.01.2020 at 21:07 #44544

    Access to your local installation isn’t possible, unfortunately. I can offer you one of the following:

    1. Make the new website available somewhere online, so we can get access.
    2. Send me the website (files and database), so I can restore it on my machine and then figure out what’s wrong.

    Evgeny
    Keymaster
    Posts: 1010
    21.01.2020 at 20:09 #44542

    I’m sorry, je ne parle pas francais :-). Used Google Translate though. Could you try to rule out a conflict with some plugin? Bu trying to turn them off one by one. There might be a clash somewhere. I wish I could have access to your local installation because I really can’t recreate the issue. also, try to check the Developers Console – are there any errors? Is the menu there (looks like it) but simply not displayed?

    Evgeny
    Keymaster
    Posts: 1010
    21.01.2020 at 19:27 #44540

    Hello. Submenus of submenus (You mean this https://prnt.sc/qqwitu, right?) work perfectly, as you can see on the screenshot. Not sure what you see that you are not alone in, but the feature works for everyone. Maybe you should rebuild your menus? There might be a problem with your installation, and we are happy to offer assistance to solve it. We will need access to the admin area and FTP.
    Best,
    Evgeny

    In reply to Logo Image
    Evgeny
    Keymaster
    Posts: 1010
    21.01.2020 at 17:57 #44538

    The logo question – I gave an answer in the other topic. The second – impossible without developing, and we do no offer it right now. You need to find a developer, who will do it for you.

    In reply to Logo Image
    Evgeny
    Keymaster
    Posts: 1010
    21.01.2020 at 17:54 #44537

    Hello. It is not possible right now in the Customize section, but you can use the following code:

    .header-logo-container img {

    height: 50px;
    width: 50px;

    }
    The numbers are just an example, use whatever you need.
    The size of the logo in sticky header you can set in the “Sticky header” section.

    Evgeny
    Keymaster
    Posts: 1010
    19.01.2020 at 21:35 #44527

    I merely meant that this is the only thing that doesn’t work as it should, so you can set everything else and then just the fonts after activation. But this is your decision, of course ))