Forum replies created

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 9:56 pm #42487

    Oh I see….u used the child theme but didn’t use the new evolve theme….that’s the issue why the site is broken 🙂

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 9:37 pm #42485

    I would need to see the custom code you used in the original files now. If it requires a lot of coding I cannot guarantee I might code it for you, as we provide technical support only, not theme customizations. Please provide wp admin details in Private reply and I will have a look. Thank you very much

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 9:33 pm #42484

    You might create a password protected template with the child theme, which is available for download in your account. You can learn how to create such template for example here https://wordpress.stackexchange.com/questions/64607/password-protect-custom-page

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:30 pm #42479

    You might use the child theme available in your account for download, then you will not lose the custom code as the child theme always use the custom code. Please check our docs for the update process as well https://theme4press.com/guide/docs/theme-installation-update/#updating-theme

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:24 pm #42478

    Daryl, please open a new private topic describing all the issues with the theme and provide the WP admin details. I will have a look on it and fix it for you 😉 thanks

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:22 pm #42477

    Daryl, can you please open a private topic and provide the wp admin details there so I can check it for you? Thank you

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:21 pm #42475

    Please note, the Theme4Press Core plugin was supported by the older theme based on Redux. This theme version, based on the Kirki framework works only with the Component Shortcodes plugin

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:18 pm #42474

    Hi Françoise,

    could u please try it with the new shortcode? https://theme4press.com/guide/docs/shortcodes/section/

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:14 pm #42473

    Hello DJE,

    I just checked the website and it’s using an older theme version which is not implementing the Google Maps Api Key which is required for the map to working. Would be possible if u back up the version and update to the new one?

    Roman
    Spectator
    Posts: 3147
    January 21, 2019 at 6:08 pm #42472

    Hello Glenn,

    do you mean you need to set more pages as password protected? Please provide more details. thanks