Forum replies created

    Denzel Chia
    Moderator
    Posts: 2656
    18.08.2015 at 09:59 #19917

    Hi,

    There is only one evolve plus theme in the downloaded zip file.
    There is no five themes calling themselves evolve_plus

    You must have accidentally uploaded 5 times or you have made copies of it on your web hosting server. Please remove unwanted copies and leave only one evolve plus theme in your WordPress installation.

    The theme update documentation is here. https://theme4press.com/docs/theme-installation-update/

    If you require assistance, you can contact us via our services page.
    https://theme4press.com/theme-installation-service/

    Evolve plus 2.0.1 will automatically convert the Theme Options for use with reduxframework plugin, there is no need for you to do anything.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    18.08.2015 at 09:50 #19916

    Hi,

    Sorry, I requested for website url and not a screenshot.

    Without your website url, I can only guess the solution.
    In your Theme Options -> Custom CSS
    Please use the following codes.

    ul.nav-menu a {
    text-shadow: none !important;
    }

    Please provide your website url, if this solution does not work for you.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    17.08.2015 at 08:19 #19903

    Hi,

    Please find the following image in your Theme Folder.
    http://thelostplaces.net/wp-content/themes/evolve-plus/library/media/images/loader.GIF

    Rename loader.GIF to loader.gif

    I believe the loader.GIF was a left over image from Evolve free theme and the extension is wrong.

    The evolve plus theme in my localhost does not have this error.
    http://prntscr.com/85ixrw

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    17.08.2015 at 07:27 #19900

    Hi,

    Sorry something could be wrong with our forum system, I will report this issue to my employer. You should be able to post new topics.

    As for the your issue, Please post your website url. I need to see it, in order to understand your issue and provide a possible solution.

    Thanks!

    In reply to Layout not boxed
    Denzel Chia
    Moderator
    Posts: 2656
    16.08.2015 at 05:41 #19896

    Hi,

    Sorry for late reply. Our forum was down for a few days.

    You mentioned that in Free Evolve Theme all worked fine, Please see my previous reply. I mentioned that there is a bug with the Evolve Plus Theme, which is why your layout was broken. You should remove all the custom css given, and use the following solution to fix the bug.

    In header.php at line 48 to 60, The following code is wrong.

    <?php $evolve_social_links = evolve_get_option('evl_social_links','1'); if ( $evolve_social_links == "1" ) { ?>

    <!--BEGIN #righttopcolumn-->
    <div id="righttopcolumn">

    <!--BEGIN #subscribe-follow-->

    <div id="social">
    <?php get_template_part('social-buttons', 'header'); ?>
    </div>

    <!--END #subscribe-follow-->
    <?php } ?>

    Should be as follows. So that the div #righttopcolumn does not get removed when social links are disabled in header, and broke the structure.

    <!--BEGIN #righttopcolumn-->
    <div id="righttopcolumn">

    <?php $evolve_social_links = evolve_get_option('evl_social_links','1'); if ( $evolve_social_links == "1" ) { ?>

    <!--BEGIN #subscribe-follow-->

    <div id="social">
    <?php get_template_part('social-buttons', 'header'); ?>
    </div>

    <!--END #subscribe-follow-->
    <?php } ?>

    In my previous reply I had point to you the following link which has a solution for the same issue on your site, customer replied that everything was fixed after I applied the solution.
    https://theme4press.com/support/topic/menu-hover-effect-not-working-in-my-1-9-0-evolve/page/2/#post-19881

    You mentioned that there is no FTP access, therefore I cannot apply the fix for you.

    I would like to inform you that, custom CSS cannot solve your issue properly because HTML is broken, you should revert and apply the fix, then we can iron out any remaining CSS issue efficiently.

    Hope my explanation is clear.

    Sorry for all this inconveniences.
    Looking forward to your reply.

    Thanks!

    In reply to fullwidth video
    Denzel Chia
    Moderator
    Posts: 2656
    16.08.2015 at 05:11 #19895

    Hi,

    Sorry for late reply.
    Our forum was down for a number of days.

    Sorry, our lightbox shortcode does not support video and does not auto pop.
    You can contact us for this customization via our service page.
    https://theme4press.com/theme-customization-service/

    Thanks!

    In reply to Logo border
    Denzel Chia
    Moderator
    Posts: 2656
    10.08.2015 at 20:15 #19886

    Hi,

    Please try the following in your Theme Options -> Custom CSS

    .header-v5 #small-nav {
    border-bottom-color: #293567 !important;
    }

    I copied that color code from your menu.

    Thanks!

    Denzel Chia
    Moderator
    Posts: 2656
    10.08.2015 at 19:57 #19884

    Hi Georgios,

    For your information, In version 2.0.0, We only replace the Theme Options to use Redux Framework, we did not modify any design layout. Version 2.0.1 is a bug fix version.

    Thanks!

    In reply to Layout not boxed
    Denzel Chia
    Moderator
    Posts: 2656
    10.08.2015 at 19:56 #19883

    Hi Kim,

    Your hunch about something is wrong in header.php is correct. I found the bug. Please read this thread for explanation. https://theme4press.com/support/topic/menu-hover-effect-not-working-in-my-1-9-0-evolve/page/2/#post-19881

    You may want to remove the unnecessary custom css codes provided to fix the boxed layout.

    I did not log into your WordPress admin to do any modification.
    If you need my help, Please give me a shout, if not, it’s fine with me if you prefer to keep your custom css modifications.

    For your information, In version 2.0.0, We only replace the Theme Options to use Redux Framework, we did not modify any design layout. Version 2.0.1 is a bug fix version.

    Thanks!
    Denzel

    Denzel Chia
    Moderator
    Posts: 2656
    10.08.2015 at 19:26 #19881

    Hi Georgios,

    I logged in done some tests. I found the bug, It’s triggered when you set Theme Options -> Social Media Links -> Enable Subscribe/Social links in header to Disable

    In header.php at line 48 to 60, The following code is wrong.

    <?php $evolve_social_links = evolve_get_option('evl_social_links','1'); if ( $evolve_social_links == "1" ) { ?>

    <!--BEGIN #righttopcolumn-->
    <div id="righttopcolumn">

    <!--BEGIN #subscribe-follow-->

    <div id="social">
    <?php get_template_part('social-buttons', 'header'); ?>
    </div>

    <!--END #subscribe-follow-->
    <?php } ?>

    Should be as follows. So that the div #righttopcolumn does not get removed when social links are disabled in header, and broke the structure.

    <!--BEGIN #righttopcolumn-->
    <div id="righttopcolumn">

    <?php $evolve_social_links = evolve_get_option('evl_social_links','1'); if ( $evolve_social_links == "1" ) { ?>

    <!--BEGIN #subscribe-follow-->

    <div id="social">
    <?php get_template_part('social-buttons', 'header'); ?>
    </div>

    <!--END #subscribe-follow-->
    <?php } ?>

    The following Custom CSS codes are left in your Theme Options, I removed the unnecessary codes.

    .entry-content img, .entry-content .wp-caption {
    border: 0;
    box-shadow: none;
    }

    #logo, #logo a {
    margin-left: 1px;
    }
    #tagline {
    margin-center: 1em;
    margin-top: 26px;
    }
    #logo-image {
    margin: 10px 15px 5px 10px !important;
    }

    @media (max-width: 768px) {
    .header {
    height: 300px !important;
    }
    }
    @media only screen and (min-width: 768px) {
    .link-effect a:hover span, .link-effect a:focus span {
    -webkit-transform: translateY(-100%) !important;
    -moz-transform: translateY(-100%) !important;
    transform: translateY(-100%) !important;
    }
    }
    .menu-header::after {
    background: none !important;
    }
    #wrapper {
    margin-bottom: 0 !important;
    }

    .widget-title-background {
    background: # !important;
    border: 1px solid #222 !important;
    }
    .footer {
    background: none !important;
    }

    .content {
    background-color: #efefef;
    }

    This is an Evolve Plus Theme bug, not an Evolve Free Theme bug. It’s probably created long ago when the developer added woocommerce support. I think nobody trigger it or found the bug, which is why it exist until now.

    Thanks!
    Denzel