Forum replies created
Hello. Please allow access to admin and FTP of the website. You can send the credentials in a private message. Thanks
Hello. No, unfortunately, it isn’t possible. There is no theme functionality to deactivate it on mobile, but you can use CSS to do that.
Fixed. The problem was with b tags which you used in Cards but forgot to close them. It created an HTML “confusion”, causing the browser to wrap other elements on the page with b tags. I closed them and now all is fine.
There seems to be some kind of problem with the admin access. Please reset the password, something doesn’t work
Hello. We do see the problem. You have some tags in the code, which shouldn’t be there. They break the HTML. Here: https://prnt.sc/1um3pup If you know how to remove them, please do and the problem will go away. If you need our help, please send access to the admin area and FTP of this website and we will take care of it.
Thanks. A new update should have been out already, but we are still working on some aspects of it. Will be out soon. It will be a maintenance update, feature update will come out later.
When I was looking at your admin area, I’ve seen someone’s shortcode and it threw me off track because I was in a hurry. Anyway, yes – the contact form you are using IS part of the theme, but the template premium IS TRANSLATED and shouldn’t be adapted manually. I was right in the middle of working on it when you’ve cut off my access credentials. If you adapted it manually, please bear in mind that your changes will be rewritten after the next update. Have a great week and do let me know if your need additional assistance.
Hi. Sorry, it took a bit longer than I thought – we had to regenerate the language files from scratch. Have a look, it’s done.
Since you are able to post on the forum, the support upgrade is active. It has nothing to do with the ability to update the theme, though – you have lifetime updates, just the support is limited and can be extended for a fee.