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The automatic update is a relatively recent feature. And it was unfortunately broken in 2.9.9.9, so soon we will publish version 3.0 of the theme and there this feature will be fixed. BTW, you didn’t need any plugin – you just had to remove the old theme and then upload the new one. But anyway, glad it is OK now.
Hello. Sorry to hear, that you have a problem. Please send access to your admin area and FTP in a private message. Thank you.
The link to your website, please.
Hi. Please make sure you’re using the latest version of Evolve AND the latest version of Component Shortcodes. This error was solved, you just need to update.
You are using Custom CSS, where you have set that the images have to have a size of 1px. That’s why you can’t see them. Just remove this rule and you’re good. See: https://prnt.sc/ve5lfu
Please send FTP access as well. Thank you.