Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    29.10.2020 at 20:26 #45450

    Sorry, I do not understand your last message. Your images showed that you’re using Evolve. You say that you have uploaded Evolve+. And? Why didn’t you activate it? What system ID are you talking about? Please elaborate.

    Evgeny
    Keymaster
    Posts: 1010
    29.10.2020 at 10:00 #45448

    You are using the free version of Evolve. Isn’t the point of buying the Pro version is to actually use it? 🙂

    Evgeny
    Keymaster
    Posts: 1010
    29.10.2020 at 09:32 #45446

    Let me explain. When you purchase a theme with third-party plugins, you get to receive the full versions of those plugins through the theme creator. You never have to purchase the plugins directly. However, the plugins will always ask for a license key. Not to unlock features (you have them), but to offer support from the plugin creator, which is something you do not need. So just ignore the message, you have the full version already. If things aren’t clear yet, I will be happy to provide additional information.

    Evgeny
    Keymaster
    Posts: 1010
    29.10.2020 at 09:17 #45444

    No. Why would you think that? Simply download the sliders we are offering from your personal area here. You do not need to pay a dime…

    Evgeny
    Keymaster
    Posts: 1010
    29.10.2020 at 08:32 #45442

    Hi. I’m sorry for your frustration, of course. You need to be more specific about the problems you are experiencing. What are the certain functions you cannot use? And please send us admin access and FTP in a private message here, so we can take a look.

    Evgeny
    Keymaster
    Posts: 1010
    27.10.2020 at 08:16 #45439

    It is offered, of course. However, there are issues with it in the previous version. We’ve fixed them already and will be rolling out the fix in the next version of Evolve, hopefully, this week.

    Evgeny
    Keymaster
    Posts: 1010
    24.10.2020 at 16:35 #45436

    HI. I need to have a look at the website, this question cannot be answered on a theoretical level. Maybe there is a plugin conflict? Turn off all plugins and see if it makes a difference. Maybe you’re not using the latest version of the theme and/or WordPress? There can be any number of reasons for this.

    Evgeny
    Keymaster
    Posts: 1010
    20.10.2020 at 12:54 #45432

    Hi. Yes, this is actually completely normal. What you can do is:
    1. BAck everything up, so you can revert to it if something goes wrong.
    2. Rename your current theme folder to something else, for example evolve-plus-old. Upload the new version and activate it.

    Evgeny
    Keymaster
    Posts: 1010
    19.10.2020 at 22:29 #45430

    Done

    Evgeny
    Keymaster
    Posts: 1010
    18.10.2020 at 17:06 #45428

    Yes, we do not require the access anymore. Thank you for your patience.