Forum replies created

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 22:32 #45103

    We’ve just rolled out an update 2.9.9.8 with hotfixes. Please update – all the bugs should be gone. Sorry for the inconvenience.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 22:30 #45102

    Please update to version 2.9.9.8, which was rolled out just now with hotfixes. Let me know if you still have problems (shouldn’t be any). Sorry for the inconvenience.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 22:28 #45101
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 22:26 #45100

    We rolled out version 2.9.9.8 with hotfixes to address the problems. Please update.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 22:10 #45098
    This reply has been marked as private.
    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 19:09 #45093

    We do. Thank you for your patience.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 19:05 #45092

    The best way to solve this would be to give us access to your admin area and FTP. The other option is to wait until we’re done collecting feedback and probably issue another update. Please read what I’ve written at the new post at the top of the forum, this too might help. Actually, it is a good idea to do that first.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 19:02 #45091

    Daniel Annen, please download the file again. We updated the theme requirements for PHP version, it should work fine.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 13:13 #45079

    Might be that it is some other plugin, yes. We can check it out ourselves, we need your access credentials. Access to the admin area and FTP please, you can share it in a private message.

    Evgeny
    Keymaster
    Posts: 1010
    13.08.2020 at 11:45 #45077

    It is caused by a plugin, but it is our plugin “Component Shortcodes”. We’ve rolled out a new version for it, compatible with WordPress 5.5 Please download it from our website and install it instead of the plugin you have now. It will solve the problem.